Director of Quality Assurance

Company Description Intercon Chemical Company is a leading innovator in cleaning and sanitation chemical manufacturing, dedicated to creating a cleaner, better environment. The company develops high-quality formulations for a wide range of applications, including warewash, laundry, housekeeping, foodservice, janitorial, floorcare, restroom care, hand care, general cleaning, sanitizing, and disinfection. Intercon’s products reflect a strong commitment to innovation, safety, and sustainability, and are trusted by broadline distributors across North America. Founded in 1982 in Saint Louis, Missouri, the company has grown to a 300,000-square-foot facility with over 150 team members, including chemists, engineers, production, office, and customer service professionals. Intercon emphasizes highly engaged customer relationships and maintains a supportive, family-oriented culture. Role Description The Director of Quality Assurance is a full-time senior management role based in our Saint Louis, MO manufacturing facilities. This role is responsible for leading the quality assurance strategy, overseeing quality systems and standards across our cleaning chemical manufacturing operations, and ensuring compliance with regulatory and industry requirements, including EPA, FDA, ISO and others. Day-to-day responsibilities include directing quality control and auditing activities, analyzing quality data and trends, driving corrective and preventive actions, and partnering with R&D, production, and supply chain teams to improve processes and product consistency. The Director will manage and mentor quality staff, maintain documentation and certifications, support customer and distributor quality inquiries, and champion continuous improvement initiatives focused on safety, reliability, and sustainability. Qualifications Strong foundation in Quality Assurance and Quality Management, with experience leading organization-wide quality programs. Hands-on experience in Quality Control activities and Quality Auditing of processes, products, and documentation. Proficiency in designing, implementing, and maintaining a robust Quality System, including SOPs, policies, and compliance frameworks. Background in chemical manufacturing, consumer products, or related industrial environments is highly beneficial. Demonstrated ability to use data analysis and metrics to drive process improvement and root cause problem-solving. Proven leadership skills, including team development, cross-functional collaboration, and change management. Excellent written and verbal communication skills, with the ability to interact effectively with internal teams, distributors, and regulatory stakeholders. Bachelor’s degree in Chemistry, Engineering, Quality Management, or a related field; advanced degree or professional quality certifications (e.g., ASQ CQE, CQA, or similar) are a plus. #J-18808-Ljbffr