Director

Lake District Chick-fil-A Restaurant Director

The Lake District Chick-fil-A is looking for an entrepreneurially minded hospitality professional with restaurant experience to lead our business. The Director team sets the vision for store operations and works as a team to implement both Front of House and Back of House operational processes. To support this operation, the chosen candidate must possess the necessary skills to recruit, onboard, and train high-quality candidates to serve in the restaurant. If you have the mentality of a business owner and live out of the core values of Chick-fil-A, this will be an incredible position for you!

Role:

• Align with the Chick-fil-A Lake District Mission: "To build a team who cares for and exceeds customer expectations."
• Set the example through servant leadership and inspiring excellence
• See and Shape the Future of Lake District Chick-fil-A
• Engage and Develop Team Members, Team Leaders, Assistant Managers, and Managers
• Reinvent Continuously
• Value relationships AND results by working with others to achieve goals
• Embody the Core Values
• Implement and improve FOH and B.O.H. playbook to increase food safety, productivity, & sales, as well as promote healthy competition and satisfaction among employees.
• Establish a training program that challenges employees in their personal and professional lives.
• Create team schedule minimum of 2 weeks in advance.
• Enhance the hiring process to continually improve qualified staff
• Any other duty assigned by Operator
• Inventory management - including overseeing truck orders and weekly/monthly counts
• Conduct weekly and quarterly meetings with Managers and Team Leaders
• Focus on and maintain Food Safety, Food Quality, and Customer Service standards.

Success Factors and Measurements:

• Labor - Top 20% of chain
• Food Safety - Safe Visit Score (1), Daily Safe Critical (3 per day)
• Food Quality - Q.I.V. Visit 95 or above, follow recipes 100%, E.R.Q.A.'s (1 per day)
• Food Cost under ~1% gap
• C.E.M. scores - top 20% of the chain
• Maintain top 20% of the chain in sales growth and customer experience

Pay and Benefits:

• Work a minimum of forty-five hours per week in the restaurant, with open availability
• Competitive Pay
• College Scholarships
• Chick-fil-A Family Plan Health Insurance
• Vacation begins after the first year of being a director and is equal to years of employment (i.e. 1 week per 1 year of employment up to 4 weeks)
• Bonus opportunities available
• Sundays off
• Life insurance

Supplemental pay:

• Bonus pay

Benefits:

• Health insurance
• Paid time off
• Flexible schedule
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Employee discount
• Referral program