Team Lead, Collections
$22.3 - $35.2 per hourCardinal Health
Lead Coordinator, Collections
About Navista
We believe in the power of community oncology to support patients through their journeys with cancer. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence.
What Collections contributes to Cardinal Health
Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.
Responsibilities
The Accounts Receivables (AR) Team Lead assists with daily operations of the accounts receivable team, ensuring accurate and timely processing of claims, including denials and the maximation of cash flow. This role is responsible for optimizing AR processes and supporting the organization's financial health through effective management of outstanding receivables.
Monitor aging reports and follow up on past-due accounts to improve cash flow.
Coordinate with billing team to ensure insurance claims are accurate and sent timely.
Assist with Training of new AR representatives.
Develop and implement strategies to increase revenue.
Analyze AR metrics, DSO (days sales outstanding), and other KPIs.
Support internal and external audits by providing requested documentation and explanations.
Audit weekly team member accounts for accuracy and training opportunities within team.
Recommend and implement process improvements to enhance efficiency and accuracy in AR operations.
Ensure compliance with company policies, accounting standards, and relevant regulations.
Research resolution for LCD/NCD and payer policy denials.
Identify root causes and recommend corrective action.
Handles other duties and projects assigned.
Qualifications:
Bachelor's degree, preferred in business administration, healthcare or related field preferred
3-5 years of experience in accounts receivable, with at least 1-2 years in a team lead role preferred
Strong knowledge of ICD-10-CM, CPT, HCPCS, Medicare, Medicaid, Managed Care preferred
Strong knowledge of AR processes and billing systems preferred
Preferred experience with GE Centricity. Preferred experience in Oncology billing.
Proficiency with Microsoft Office, especially Excel preferred
Excellent analytical, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Customer service mindset and problem-solving skills.
Ability to resolve customer issues calmly and professionally with diplomacy and tact
Ability to work independently with minimal supervision
Experience in Accounts Receivables (IPA's and Medi-Cal)
Familiarity with credit analysis and risk assessment.
What is expected of you and others at this level
Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments
Comprehensive knowledge in technical or specialty area
Ability to apply knowledge beyond own areas of expertise
Performs the most complex and technically challenging work within area of specialization
Preempts potential problems and provides effective solutions for team
Works independently to interpret and apply company procedures to complete work
Provides guidance to less experienced team members
May have team leader responsibilities but does not formally supervise
Anticipated hourly range: $ 22.30 - $35.20 USD Hourly
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 7/6/26 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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