Office Services Associate

Job Description

Job Description We are looking for an Office Services Associate to support day-to-day back-office operations for a client site in Newport Beach, California. This is a Contract position suited for someone who takes pride in delivering reliable copy, mail, scanning, and administrative support in a fast-paced, detail-oriented environment. The role works closely with internal team members and client contacts to keep document handling, distribution, and service requests organized, accurate, and on schedule.

Responsibilities:
• Manage incoming office service requests by recording work accurately, reviewing instructions, and confirming all necessary details before starting each assignment.
• Provide daily support across copy, scanning, mail, intake, and related administrative services in both physical and digital formats.
• Organize and complete work according to established priorities, service standards, and committed turnaround times.
• Communicate proactively with supervisors or client contacts regarding deadlines, job status, and any issues that may affect delivery.
• Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running smoothly.
• Review completed work for accuracy and quality, while also helping maintain consistent standards across team output.
• Handle confidential materials with discretion and follow all company and client policies when processing documents and information.
• Use resources responsibly, maintain orderly work areas, and support additional front-office or hospitality-related service needs as required.• High school diploma or equivalent required.
• At least 1 year of experience in office services, copy services, mailroom operations, or a similar support role, preferably in a legal, banking, or large corporate setting.
• Strong customer service skills with the ability to build positive working relationships with clients and colleagues.
• Solid organizational skills and close attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Comfortable handling sensitive or confidential documents with professionalism and sound judgment.
• Ability to solve routine problems independently and recognize when issues should be escalated.
• Capable of working effectively in a team-based, fast-paced environment with people from diverse backgrounds.
• Must be able to lift up to 50 lbs. on a regular basis.