Family Support Specialist

Salary : $44,400.00 Annually
Location : 111 N. County Farm Road- Wheaton, IL
Job Type: Full Time (37.5 hours per week)
Job Number: 26-01453
Service Unit: Public Health Operations
Department: Family Health
Opening Date: 10/01/2026


Description
If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team! We at the DuPage County Health Department, value our employees and take great pride in providing the ability to have a good work life balance.

We are looking for a new team member to join us as a Family Support Specialist for our Healthy Families Program. In this role, you will be responsible for building and sustaining a relationship with a caseload of diverse families who are first time parents of newborns through the child's earliest years. The Family Support Specialist will be conducting weekly home visits primarily within the family's home, providing services to strengthen the parent child relationship, promoting healthy childhood growth and development, and enhancing family wellbeing. Activities may also include but are not limited to administering tools such as developmental, depression and substance use screenings and identifying and referring families for other supportive services including mental health services and community resources. This position requires travel throughout DuPage County. Dual language candidates are encouraged to apply.
This position comes with an outstanding benefits package designed to support your personal and professional well-being. As a DuPage County employee, you'll enjoy 12 paid holidays, 12 days of vacation, paid sick time, 5 paid personal days and tuition and certification reimbursement to help you continue growing in your career. We also offer 12 weeks of paid parental leave so you can be there for life's most important moments. The position is pension-eligible through the Illinois Municipal Retirement Fund (IMRF), giving you peace of mind with a guaranteed retirement plan. Plus, you may qualify for the Federal Student Loan Forgiveness

Responsibilities

• Working with and providing services to young children and their families.
• Outreaching families and building and establishing trusting, long term (3-5 year) relationships with families
• Manages a client caseload consistent with department productivity standards.
• Meets with clients in their homes and in the community throughout DuPage County. Also maintain communication with clients via phone, text, and video visits.
• Completes assessments and screenings including parent interview about the family's story and screenings for developmental functioning, depression and substance use screenings etc. Provide referrals to appropriate resources
• Participates in weekly reflective individual supervision and monthly reflective group consultation.
• Completes and maintains required documentation within established time frames.
• Participates in emergency response activities as assigned.
• Maintains required training, licensure, and/or certification.
• Maintains confidentiality of privileged information and adheres to patient privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Adheres to department guidelines for attendance and punctuality.
• May perform outreach activities.

Requirements
Bachelor's Degree in Social Work, Psychology, or a related field in human services. One year of experience in case management, home visiting or an equivalent combination of training and experience and a Valid Driver's License with the ability to drive throughout DuPage County. Experience and/or willingness to grow in capacity to work with babies and their families.

Knowledge of infant and child development.
DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information.

Benefits for Employees
Employees of the DuPage County Health Department may select from a variety of benefits to meet their needs.
Full-time employees are eligible for the following benefits.

Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at


Medical Insurance
Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options: three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults.
Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you.

Vision Discounts & Insurance
A vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available.

Prescription Plans
Prescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton.

Dental Insurance
The Delta Dental PPO program allows you to visit any dentist you wish.

Flexible Spending Accounts
Flexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs.

Life Insurance
All full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children.

Disability Insurance
Employees may elect additional accident and critical illness disability benefits.