Personal Banker I

Personal Banker – UMB Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. They use product knowledge to identify needs and offer financial solutions, helping customers secure their financial well‑being while making banking easy. Key Responsibilities Ask personalized questions to convert transactions, account maintenance, and other routine service requests into cross‑sell conversations that deepen client relationships while meeting customer needs. Create sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks. Achieve daily key performance metrics while balancing competing priorities. Learn and perform processes such as transactions, managing a cash drawer, and completing bank documentation in accordance with industry and legal standards. Complete other job duties as assigned. Qualifications High school diploma or equivalent. One year of experience in a retail environment involving customer engagement and product recommendation that leads to sales, or relevant experience. Reliable transportation and ability to work branch hours, including weekends and some evenings. Ability to obtain NMLS registration within 90 days. Target Pay: $20‑21/hr; Compensation Range: $29,530.00 – $65,380.00. The posted range reflects standard for this role but may vary by location and experience. Benefits Paid Time Off 401(k) matching program Annual incentive pay Paid holidays Company‑sponsored medical, dental, vision, and other insurance coverage Health savings account, flexible spending and dependent care accounts Adoption assistance Employee assistance program Fitness reimbursement Tuition reimbursement Associate wellbeing program Associate emergency fund Various associate banking benefits Equal Opportunity Employer UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. #J-18808-Ljbffr