Area Service Technician

Job Description

Job Description

Description:

Area Maintenance Technician (Richmond market)

**Eligible for Sign-on Bonus paid out after 90 days of employment.

Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development.

At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds.

Position Overview

As an Area Service Technician, you will play a key role in maintaining the quality and comfort of our residential communities across the metro Richmond area. This position requires strong technical expertise, a commitment to customer service, and the ability to support and mentor others on the team.

What You’ll Do

• Partner with the Service Training Supervisor (STS) to train, coach, and develop trainees and service staff across the Richmond market
• Support onboarding by demonstrating best practices in troubleshooting, preventive maintenance, and customer service
• Reinforce safety standards, company policies, and consistent work-order documentation; provide in-the-moment feedback to improve quality
• Travel to apartment communities throughout the Richmond metro area to perform maintenance and repairs
• Diagnose, repair, and install appliances and systems, including HVAC, plumbing, electrical, and basic carpentry
• Deliver exceptional customer service to residents and team members
• Accurately document work orders and completed tasks

What We’re Looking For

• High school diploma or equivalent
• EPA 608 Certification (Type II or Universal)
• 3+ years of experience in appliance and HVAC installation, troubleshooting, and repair
• Ability to work independently and travel between locations as needed
• Strong problem-solving skills and attention to detail
• Must provide your own hand tools

Why Join GSC?

• Supportive team environment with opportunities for advancement
• Ongoing training and professional development
• A culture that values teamwork, innovation, and service excellence

GSC Cares about your health and wellbeing and we provide the following benefits:

• Health, Dental, and Vision Coverage
• 401(k) Retirement Savings Plans
• 25% Employee Rental Discount at any GSC property
• Paid Holidays, Paid Sick and Paid Vacation
• Health Savings Account with Match
• Maternity Leave
• Employee and Dependent Care Assistance Programs
• Short- and Long-Term Disability Insurance
• Life, Critical Illness, Accident, and Cancer Insurance Plans
• Pet Insurance
• Identity Theft Protection
• Legal Resources

A valid driver's license and proof of insurance required, along with a passing criminal background check and pre-employment drug testing.

GSC is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.