MEDICAL ASSISTANT

Job Summary

Perform clinical duties under the direction of a physician. This individual ensures that supplies and equipment are available to facilitate efficient, effective care. It is important that a friendly, caring, courteous, and professional attitude is always displayed as this person has front-line contact with patients and families.

Duties and responsibilities

• Recording patients' medical history, vital statistics, or information such as test results in medical records.
• Interviewing patients to obtain medical information and measure their vital signs, weight, and height.
• Accompanying patients to the appropriate exam room; assisting patients as needed with walking, transfers, dressing, and preparing them for the physician.
• Assisting and Caring for Others - providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Documenting/Recording Information - entering, recording, storing, or maintaining information in written or electronic form.
• Getting Information - observing, receiving, and otherwise obtaining information from all relevant sources.
• Communicating with Supervisors, Peers, Patients, and Physicians - providing accurate messages/instructions by telephone, in written form, e-mail, or in person
• Interacting with Computers - Using computers and electronic medical records to enter data, or process information.
• Cleaning according to scheduled maintenance program and keeping appropriate records; managing inventory of supplies; assisting with the ordering of patient care supplies, restocking treatment rooms, exam rooms, and procedure room.
• Monitoring and tracking prescription sent as eRX and refill requests.
• Preparing treatment rooms for patient examinations, set up instruments and equipment according to department protocol.
• Filling out lab requisition for pathology and calling for pick up at lab where patients insurance is accepted.
• Sending orders for labs, imaging, referrals or Meds to appropriate facilities when ordered by provider.
• Calling and scheduling for the patient, when providers order STAT requests: before they leave our office. Calling insurance to request prior authorization as necessary.
• Monitoring biohazard and sharps daily according to OSHA.
• Restocking, managing and checking expiration dates for all supplies in rooms and storage room.
• Answering clinical phone calls.
• Checking phone messages hourly and returning all calls before lunch, midafternoon, and prior to leaving for the day.
• Complying with all AZCCC policies and procedures.
• Maintaining strict confidentiality related to medical records and other data.
• Working shifts as assigned. Scheduled shifts/locations will rotate according to clinic needs.
• Performing other duties as directed by providers and practice administrator.

Licensure/Certification

Medical assistant certification

Valid CPR certification

Direct reports

N/A

Working conditions/ Physical requirements

Medical office setting

Able to work 40 hours per week

Moderate noise levels from medical setting and equipment

Standing for long periods of time

Ability to see details at close range

Ability to listen and understand information through spoken words and sentences

Ability to read and understand information in writing

Ability to communicate information in speaking so others will understand

Daily uses of hands to type, file, and write/sign documents

Minimum lifting requirements of 25 pounds to transfer equipment, help patients with positioning, and pack/unpack supplies

Frequent bending, twisting, and position changes to assist patients

EEO Statement

Arizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Qualifications/Education Requirements

• High school diploma or equivalent required
• Successful completion of a medical assistant program
• Computer experience with EMR knowledge
• Professional appearance
• Strong medical terminology
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Excellent work ethic, including integrity, positive attitude, productive, organized, treats leadership with respect, excellent attendance, continuously learning and willing to ask for assistance.
• Ability to work efficiently and effectively in a detail oriented, fast-paced setting.