General Manager, High Rise

Join to apply for the General Manager, High Rise role at FirstService Residential 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Description Job Overview: In conjunction with the Board of Directors, manage the business of the association to deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents. Compensation: $80k+ annually, based on experience. FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions at a client's property, the salary or wage will also depend on the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities Review monthly financials with the Regional Director and Board when necessary Plan, organize, and assist the Board in conducting meetings Attend Board of Directors meetings, club, and committee meetings as required Oversee and manage a team of on-site associates to ensure exceptional service and efficient operations Review incident reports, respond, and implement timely solutions Identify, coordinate, and market all community events, programs, and services Communicate with residents to address homeowner concerns and assist in dispute resolution Coordinate with vendors and contractors for repairs and maintenance requests Ensure compliance with laws and community policies Manage community budget, capital improvements, financial statements, and vendor invoices Oversee maintenance and inspection of building systems for safety and functionality Track non-compliance issues and send notices as per policies Inspect building and exterior areas and coordinate repairs and maintenance Skills and Qualifications Proficient with MS Office Excellent listening and conflict resolution skills Detail-oriented with a focus on accuracy Strong interpersonal and communication skills Collaborative and effective leadership skills Education and Experience Bachelor's degree preferred CAM or CMCA designation preferred 5+ years HOA management experience required 5+ years managing teams required Physical Requirements Walking, sitting, and moving throughout the community Sitting at a desk and using a computer Additional Details Supervisory responsibility: Yes Work location: Crystal Point Community Association, 1040 E. Osborn Rd, Phoenix, AZ 85014 Work hours: Monday – Friday, 8 am – 5 pm, with some evenings and weekends Travel requirements: Some local travel with personal vehicle What We Offer 11 paid holidays Paid volunteer time, sick, and vacation leave Medical, dental, vision, HSA, FSA Company paid life insurance and Employee Assistance Plan Additional insurance options Pet insurance 401(k) with company match About us FirstService Residential manages over 9,000 communities across the US and Canada. We are recognized as a Great Place to Work, committed to a positive, inclusive workplace. We offer competitive salaries, benefits, career training, and professional development. Learn more at . Disclaimer The information provided indicates the general nature of the work and is not exhaustive. Management may assign additional duties at any time. We are an equal opportunity employer and value diversity. Employment is contingent upon a satisfactory background check. #J-18808-Ljbffr FirstService Residential