Business Development Manager

Benefits:

401(k) matching

Competitive salary

Health insurance

Paid time off

The Business Development Manager owns the development of new business opportunities that drive long-term growth for Prestige. This role is responsible for identifying prospective customers, creating qualified sales opportunities, strengthening relationships with existing accounts, and supporting the sales organization through proactive outreach and lead generation.

In addition to business development responsibilities, this role also provides inside sales support by assisting with quoting, proposal development, presentation construction, customer follow-up, and internal sales coordination as business demands require.

This position reports directly to the VP of Strategy & Engineering. The Business Development Manager works closely with the Director of Outside Sales to develop and qualify new opportunities and collaborates with the Director of Inside Sales to support quoting, proposal development, and project execution as business demands require.

Success in this role requires strong communication skills, organization, persistence, technical curiosity, and the ability to build relationships while balancing multiple priorities.

Core Ownership Areas

1. Business Development & Prospecting

You own the proactive generation of new business opportunities for Prestige.

You are responsible for:

Identifying and researching prospective customers within target industries and markets

Developing and executing outbound prospecting campaigns through phone calls, email, LinkedIn, networking, and referrals

Scheduling qualified meetings for Outside Sales representatives

Building relationships with decision-makers before projects are actively bidding

Maintaining a consistent pipeline of qualified opportunities

Supporting strategic account development initiatives

Tracking prospecting activity and pipeline metrics within CRM

Continuously identifying new markets, industries, and opportunities for growth

1. Lead Qualification & Sales Pipeline Management

You own the early stages of the sales process.

You are responsible for:

Qualifying inbound and outbound opportunities

Understanding customer needs before transferring opportunities to Outside Sales

Coordinating discovery conversations

Maintaining accurate CRM records and opportunity status

Following up consistently with prospects throughout the sales cycle

Helping ensure opportunities continue moving through the sales pipeline

Supporting forecasting through accurate pipeline management

1. Customer Relationship Development

You own the development of strong relationships with prospective and existing customers.

You are responsible for:

Serving as an initial point of contact for prospective customers

Building trust through responsiveness and professionalism

Maintaining regular communication with inactive and existing customers

Identifying additional opportunities within existing accounts

Supporting customer retention through proactive relationship management

Representing Prestige professionally in meetings, trade shows, networking events, and customer visits

· Tracking key customer contacts as they change organizations while proactively establishing relationships with new decision-makers within existing customer accounts

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1. Inside Sales Support

You provide inside sales support to ensure opportunities continue moving efficiently through the organization.

You are responsible for:

Assisting with quote development and proposal preparation

Obtaining vendor pricing when required

Supporting proposal revisions and customer follow-up

Coordinating internal communication between Sales, Engineering, Operations, and vendors

Assisting with project documentation and sales administration

Supporting order processing and project coordination as assigned

Providing coverage for Inside Sales responsibilities when workload requires

Following up on quotations and proposals to maintain momentum and improve close rates

Developing datasets (Excel), presentations (PowerPoint), and drawings (CAD) to support projects

1. CRM Management & Sales Administration

You own the accuracy and consistency of customer information and sales activity documentation.

You are responsible for:

Maintaining accurate customer, contact, opportunity, and activity records within HubSpot

Recording prospecting activity, meetings, follow-up tasks, and opportunity updates

Supporting reporting related to pipeline development and business development activity

Ensuring customer information remains organized and current

Helping improve CRM processes and sales workflows

1. Market Intelligence & Strategic Growth

You own gathering market information that helps Prestige grow strategically.

You are responsible for:

Monitoring industry trends and customer activity

Identifying competitive opportunities

· Identifying target accounts and strategic prospects that align with Prestige's growth objectives

Researching new vertical markets

Providing feedback to leadership regarding customer needs and market trends

Supporting strategic initiatives that improve market penetration and customer acquisition

1. Internal Collaboration

You own collaboration across departments to support customer success.

You are responsible for:

Working closely with Outside Sales on prospect strategy and account development

Supporting the Director of Inside Sales on quoting and project coordination

Coordinating with Engineering and Operations to understand customer requirements

Participating in sales meetings and strategic planning discussions

Communicating customer feedback throughout the organization

Supporting continuous improvement of sales processes and customer experience

Accountability

This role is directly accountable for:

New qualified business opportunities generated

Sales meetings scheduled and converted

Growth of the active sales pipeline

CRM accuracy and activity tracking

Responsiveness to customers and prospects

Quality of inside sales support provided

Effective collaboration across departments

Consistent execution of business development initiatives

Summary

The Business Development Manager is responsible for expanding Prestige's customer base while supporting the sales organization through proactive prospecting, relationship development, and inside sales execution.

Success in this role requires:

Exceptional communication and relationship-building skills

Strong organizational and time management abilities

Self-motivation and initiative

Persistence in prospecting and follow-up

Attention to detail in CRM management and sales support

Ability to balance strategic business development with tactical inside sales responsibilities

A collaborative mindset focused on supporting customers and internal teams

This role serves as a key driver of Prestige's long-term growth by creating new opportunities, strengthening customer relationships, and supporting the successful execution of the sales process from initial contact through project development.