Restaurant General Manager/Supervisor

Restaurant General Manager/Supervisor 

Total Compensation $55,000-$85,000 based on experience

Health benefits available, with additional unique housing benefit opportunity

General Manager/Supervisor for Startup Restaurant with ongoing growth opportunities

Hired individual would serve as the GM for the current start up location, grow that location to sustainability then in roughly 9 months, transition to the new location, training/transitioning to each location in the Columbia area.
Once the 4th/5th location is open, individual would serve as the Regional Manager over the GMs at the 5 locations.

Position Overview:

The Corporate Business Leader plays a pivotal role in spearheading key initiatives while upholding

stringent operational standards for product quality, service excellence, and brand image. This role

involves offering invaluable support, strategic consultation, and performance evaluation to designated

corporate entities and locations, with the overarching goal of driving profitable sales, ensuring

consistent brand adherence, and fostering a robust and thriving business ecosystem. 

Qualifications: We are searching for an individual who embodies the following attributes:

• "Fanatical Customer Service!" A founding principle and focus - genuinely prioritizing the satisfaction of customers, "treating every single order like you’re making it for your own family, and fixing every mistake with zero excuses.”
• Accountability and Pride: Takes ownership of their actions and prides themselves on their work.
• Proactive and Collaborative: Demonstrates a proactive attitude and consistently seeks opportunities to contribute more.
• Team Player: Values the importance of teamwork, offers candid feedback, and appreciates honest input from others.

Responsibilities:

• Lead with and implement fanatical customer service
• Scheduling
• Responsible for Orders and Inventory
• Training ( must at minimum meet company standards) Must train all employees to be assistant managers and all assistant managers to be GM’s
• Oversee facility and equipment maintenance including inside and outside cleanliness 
• Keeping total labor costs between 19-22% and total food cost between 26-28%
• Total labor and food should total less 50% cannot exceed 55% this is a non negotiable
• Work line during peak hours 5-8 every Friday, Saturday and black out days 
• Attend weekly company meeting and monthly management meeting 

High level performer with a proven track record of high achievement and success in a competitive business segment

• 5+ years experience in fast food/fast casual restaurant management and/or successful multi unit restaurant management
• Experience in Franchise Operations preferred

Critical Competencies:

• Leadership skills.
• Results-driven mentality.
• Strong decision-making and strategic thinking abilities.
• Proficient financial management skills with a keen understanding of departmental budgets and fiscal responsibilities.
• Thorough knowledge of restaurant operations, company policies, and procedures.
• Expertise in franchise relations with strong listening, negotiating, and influencing skills.
• Familiarity with support departments, including Training, Marketing, Finance, and Development.
• Adherence to company policies and professional standards, with a respectful and collaborative work approach.
• Excellent interpersonal skills and the ability to cultivate strong relationships.
• Proficiency in oral and written communication, including confident presentation skills and the ability to conduct training sessions.
• Proficient computer skills, including Excel, Word, Adobe, and Power Point.

PM20

Compensation details: 55000-85000 Yearly Salary

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