Manager, Quality

Job Description Develops and commissions quality control systems; applies and analyzes inspection and testing procedures; utilizes metrics and statistics to diagnose and correct improper quality control practices; identifies human factors and motivation in quality applications; develops cost of quality concepts for rate of return investments; administers management information systems; and audits quality systems for deficiency identification and correction. Collaborates with management team during project bid and estimating activities to ensure quality activities, hold points, and resources are sufficient to complete the work. Provides guidance to quality and project teams so that all parties understand and comply with the project quality requirements. Ensures proper documentation maintenance regarding quality activities. Ensure accurate production of required reports and communication to the project management and project teams. Ensures the three phases of controls are adhered to for each Definable Feature of Work (DFOW). Leads staff development by providing training, support, guidance, and assistance in goal setting. Manages the day to day activity of staff. Provides feedback on performance appraisals. Manages the development and training of staff. Approves paid time off requests (PTO) and ensures human resources policies are followed. Develops and commissions proper identification and resolution management system(s) for implementation and measurement of overall Quality Management Plan using metrics and statistical means and methods. Reviews and approves quality control plans. Ensures subcontractor or vendor Quality Inspectors are adequately qualified for their required inspections. Conducts audits of relevant subcontractor and off site inspections for compliance with the Quality Management Plan. Performs other duties as required. Minimum Qualifications Bachelor’s degree. 8 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. Amount of Travel Required 20% Skills and Abilities Knowledge of industry practices, processes, design, health and safety, and quality management. Familiarity with quality cost concepts and techniques. Ability to recognize hazardous situations and implement corrective measures is essential. Strong verbal and written communication and interpersonal skills. Ability to maintain confidentiality. Strong organizational, leadership, analytical, facilitation, negotiation, and planning skills essential. General personal computer skills and specialized software skills including Microsoft Project, Word, Excel, Outlook or similar software with capability of administering to management information systems. EEO Statement We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. #J-18808-Ljbffr