Pool Service Repair Technician

Job Description

Job Description

COMPENSATION

$26.00-$32.00/hour

Full-time, hourly / Part-time, hourly

Availability Range

Monday-Saturday & Weekends: 6:00 am - 6:00 pm

SUMMARY

The Pool Pros is seeking an experienced Service Repair Technician to diagnose, troubleshoot, repair, and install residential and commercial pool and spa equipment. The ideal candidate is dependable, technically skilled, and committed to delivering quality workmanship and exceptional customer service.

KEY RESPONSIBILITIES

• Diagnose, troubleshoot, and repair residential and commercial pool and spa equipment, including pumps, motors, filters, heaters, chemical feeders, saltwater systems, and automation controls.
• Perform equipment installations, replacements, upgrades, and preventative maintenance in accordance with manufacturer specifications and safety standards.
• Inspect and evaluate pool circulation, filtration, plumbing, electrical, and heating systems to identify equipment malfunctions and necessary repairs.
• Troubleshoot, program, and configure equipment from leading manufacturers.
• Identify potential equipment failures, operational concerns, and safety hazards, and communicate findings promptly to management and clients.
• Provide professional assessments of equipment conditions and recommend appropriate repair or replacement solutions.
• Maintain accurate service documentation, including diagnostic findings, completed repairs, equipment installations, materials used, and supporting photographs.
• Manage assigned repair appointments and service schedules efficiently while maintaining high standards of workmanship and customer satisfaction.
• Maintain company-provided tools, equipment, inventory, and service vehicles in a clean, organized, and professional condition.
• Ensure compliance with applicable safety regulations, manufacturer guidelines, and company policies.
• Collaborate with office personnel, management, and fellow technicians to resolve technical challenges and support daily operations.
• Represent The Pool Pros with professionalism, reliability, integrity, and a commitment to exceptional customer service.

Requirements

• Minimum of 1 year of professional experience as a Pool Service Technician or Pool Repair Technician.
• Hands-on experience working with swimming pool equipment, including pumps, filters, heaters, circulation systems, and associated components.
• Strong mechanical aptitude and the ability to identify, troubleshoot, and resolve common pool equipment issues.
• Working knowledge of pool plumbing, filtration, circulation, and basic electrical components.
• Familiarity with industry-standard tools, diagnostic equipment, and safe repair practices.
• Valid driver's license with a driving record that meets company vehicle operation requirements.
• Strong customer service and communication skills to interact professionally with clients and team members.
• Ability to manage assigned service appointments efficiently and maintain accurate documentation of work performed.
• Must be dependable, punctual, organized, and capable of working independently with minimal supervision.
• Positive, team-oriented attitude with a strong work ethic and commitment to safety, quality, and customer satisfaction.

• Two or more years of professional pool equipment repair experience.
• Advanced troubleshooting and repair experience with pool pumps, heaters, automation systems, saltwater chlorinators, and related equipment.
• Experience servicing and installing equipment manufactured by Pentair, Jandy, and Hayward.
• Knowledge of variable-speed pumps, electronic automation systems, gas heaters, and chemical automation equipment.
• Experience diagnosing and repairing pool plumbing and electrical equipment issues.
• Certified Pool Operator (CPO) certification or relevant manufacturer training and certifications.
• Previous experience performing equipment upgrades, installations, and complex repair projects.

• Ability to lift and carry up to 50 lbs, work outdoors in varying weather conditions, and perform physically demanding tasks, with or without reasonable accommodation.
• Ability to sit, stand, walk, bend, kneel, and perform hands-on equipment repairs throughout an approximately 8-hour workday, with or without reasonable accommodation.
• Ability to safely operate hand tools, power tools, and equipment used in pool service and repair.

Benefits

• Competitive pay commensurate with experience
• Performance-based bonuses
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off

Our company is an at-will employer. This means that regardless of any provision, either you or the company may terminate the employment relationship at any time, for any reason, with or without cause for notice.

Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.