STUDENT-Phonathon Development Officer

Job Description

Ithaca College Annual Fund is looking for Student Callers for its Phonathon Program.

Qualifications

• Currently enrolled as a student at Ithaca College
• Familiarity with Ithaca College campus, activities, and history
• Interest in helping Ithaca College
• Ability to speak English clearly and communicate effectively by telephone
• Courteous and engaging personality
• Able to present information concisely and persuasively
• Able to follow directions and accurately record data/details
• Good time-management skills

Responsibilities

• Inform Ithaca College alumni and parents about campus events, news, enhancements, and initiatives (Calling, Texting & Emailing).
• Professionally communicate Ithaca's mission and priorities
• Maintain and update information and records
• Ask alumni and parents to make a gift to support the College by credit card, pledge, or check
• Accept constructive feedback and coaching from Phonathon student managers, supervisors, call monitors, as well as IC Annual Fund staff. This is to help improve phoning skills and enhance results.
• Meet Phonathon performance standards
• Display a professional and positive attitude
• Manage schoolwork load and job hours
• Uphold Phonathon employment and confidentiality agreements

Schedule/Hours

• Work two shifts per week.
  • Shift times:
    o Monday evening, 6:00 p.m. - 9:00 p.m.
    o Tuesday evening, 6:00 p.m. - 9:00 p.m.
    o Wednesday evening, 6:00 p.m. - 9:00 p.m.
    o Thursday evening, 6:00 p.m. - 9:00 p.m.

Experience You'll Gain:

1. Professional experience
2. Confidence
3. Knowledge of Ithaca College
4. Better understanding of Philanthropy/Giving Back
5. Develop transferable skills:
   • Verbal Communication
   • Leadership
   • Collaboration and teamwork
   • Time management
   • Money management
   • Customer Service Skills
   • Ability to negotiate.
   • Ease/comfort meeting/talking to new people.
6. Networking Opportunities

Hourly Rate: $16.00

Supervisor: Kelly Dukerich

About Us

Ithaca College's student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

It is advised that applicants apply attaching both a resume and cover letter. Application screening will begin immediately. Employment is contingent upon successful completion of the I-9 and employment eligibility requirements. You will need to bring your original, unexpired, authorized personal identification documents to your designated representative or The Office of Human Resources (Peggy Ryan Williams Center, Garden Level) to complete the form. More about acceptable documentation can be found here: Please note that photos or copies will not be accepted.

In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon the successful completion of the criminal background check.


For assistance with the application process, contact Student Employment at View email address on click.appcast.io.

For more information about student employment or specific job inquiries, visit our website or contact the hiring manager listed on the job posting.