Operations Supervisor - Dravosburg, PA

Start a Watco Career and Discover the Difference

Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco .

• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on-the-job training with peer trainers
• Leadership and development programs offered through Watco University
• Career advancement opportunities

Job Summary

The primary purpose of the Operations Supervisor position is to support the operations and business management of the facility, including safety oversight, environmental compliance, operational leadership, and P&L management support. This position provides visible, hands-on leadership in daily terminal activities while assisting with resource planning, team development, performance monitoring, and overall operational execution.

Essential Duties and Responsibilities

• Lead, train, mentor, and develop a high-performing team while fostering a culture of safety, accountability, and continuous improvement
• Promote and model Watco’s Foundation and Customer First Principles, maintaining professionalism and effective communication across all levels
• Serve as a visible, hands-on leader in the field to guide daily operations and ensure alignment with company objectives
• Model and enforce compliance with all Watco safety rules, company procedures, and applicable regulations
• Assist in managing terminal operations to optimize resources, schedules, and staffing to meet customer needs
• Participate in and lead safety meetings, job briefings, audits, safe observations, and efficiency testing; empower team members to stop unsafe actions and correct issues immediately
• Monitor facility and equipment maintenance needs; coordinate repairs, inspections, and preventive maintenance planning
• Support ongoing review of operational KPIs and implement process improvements to drive performance
• Assist with P&L management including budget support, cost control, invoice review, and monitoring financial performance
• Review billing and invoicing to ensure contractual compliance, accuracy, and proper revenue capture
• Participate in capital planning, cost-saving initiatives, and operational improvement strategies
• Build and maintain strong customer relationships; participate in customer meetings and ensure service excellence
• Maintain accurate documentation, records, training logs, and compliance reporting
• Ensure team members receive proper onboarding, training, and ongoing development; monitor performance and address corrective actions when necessary
• Collaborate with corporate departments to ensure smooth administrative and operational workflows
• Assume full Terminal Manager responsibilities during absences, including safety and financial reporting calls
• Maintain flexibility to work varying schedules, including nights, weekends, and on-call as business needs require
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be able to pass and/or obtain all reporting, testing, and certifications as required for this position and location. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Valid Driver’s License required
• Minimum of 2years of operational leadership experience required

Education

High School or GED equivalent

Bachelor's degree in related field preferred in Logistics, Supply Chain, or related field preferred