Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been proudly serving the South Austin community for 4 years, backed by the expertise of a dedicated team of 5 that brings a legacy of knowledge and service to everything we do. As a proud Texas A&M graduate and former member of the football team, I know the value of teamwork and perseverance. Community involvement is a cornerstone of our values, and I personally volunteer at the Salvation Army on a weekly basis.

In our office, everyone’s voice is heard, and each team member is truly valued. We foster a positive culture where good humor isn’t just appreciated—it’s a hiring requirement. If you're looking for a supportive, fun, and engaging workplace, we’d love to have you on our team!

ROLE DESCRIPTION:
Luke Ramsay - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.