Patient Service Representative
Solis Mammography
Patient Service Representative
Looking to elevate your career? Join us!
Location: Flourtown, PA
Hours: Mon-Fri 8:00 am-4:30pm
Department Highlights:
- Patient-Focused Team
- Cohesive and Friendly Environment
- Supportive and Encouraging Atmosphere
Here is what you will need:
- High School diploma
- Two years of healthcare registration or customer service experience preferred
- Basic knowledge of cash handling
- Basic knowledge of medical terminology preferred
- Ability to read, write, and comprehend simple instructions and short correspondence
- Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
- Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time
- Experience using Microsoft Office Suite: knowledge of eRAD software preferred
A Day in the Life of a Patient Service Representative:
- Provide services and support for the following areas:
- Understands, promotes and demonstrates the Solis Way
- Greet patients in a professional and friendly manner
- Completely and accurately register patients including input of demographic and insurance information into our ERAD (Radiology Information System) and verifying accuracy of existing information
- Explain forms to patients and assist with form completion, via paper or tablet, as necessary
- Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality
- Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary
- Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary
- Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests
- Schedule and reschedule patients as necessary
- Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report
- Participate in front office training to stay abreast of front office policy and procedures
Why Solis Mammography?
- A Great Place to Work for the 3rd year in a row!
- Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Supplemental Maternity Pay, Backup Child/Adult Care as well as other unique benefits
Vacancy posted 4 days ago
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