Senior Investor Suspense Analyst
VirtualVocations
Taking ownership of complex post-closing suspense scenarios, the full-time remote Senior Investor Suspense Analyst will manage a pipeline of investor suspense files, conduct thorough research to resolve issues, and collaborate with cross-functional teams to drive loans to investor purchase. Key responsibilities Own and manage a pipeline of complex investor suspense files, including escalations and non-routine conditions Research root causes and determine effective resolutions for challenging file-level issues Partner closely with leadership and mortgage operations teams to resolve documentation and process gaps Required qualifications 5+ years of relevant mortgage operations experience, including post-closing and investor suspense functions Strong knowledge of underwriting concepts and mortgage documentation review Experience diagnosing and resolving complex mortgage issues through independent research Ability to assess investor conditions and determine the best path to resolution Comfort working across multiple systems and tools, including mortgage-specific platforms
Vacancy posted 6 days ago
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