Director Rehab Services-Plano

Director Rehab Services Texas Health Plano is a Level II Trauma Facility and the only healthcare provider in Collin County with Level IV NICU and Level IV Maternal Facility designations. We are also a DNV‑certified Comprehensive Stroke Center and Primary Heart Attack Center accredited by the Joint Commission. Texas Health Plano‑Plano, TX is part of a 386‑bed, full‑service hospital that has served Plano, Frisco, Carrollton, Addison, Richardson, and McKinney since 1991. We offer specialties including emergency medicine, trauma, cardiology, neurosurgery, orthopedics, women’s services, adult and adolescent behavioral health, and critical care. A new patient tower and ongoing campus renovations will expand our neuroscience, heart and vascular services, digestive health, and Emergency Department. Work location: Texas Health Plano, Plano, TX Work hours: Full Time, Monday‑Friday, 08:00 AM – 05:00 PM Key Responsibilities Continuous Improvement Use benchmark data from internal and external sources to identify opportunities for improvement of care and patient safety Identify key performance indicators that need to be monitored and evaluated Develop, monitor, and evaluate systems that improve organizational performance Include department staff in KPI goal setting, strategy development, and outcomes analysis Operations Plan, organize, and delegate activities for the safe, efficient, and effective operation of departments/programs Participate with other hospital and leadership staff to accomplish operational objectives Develop and oversee implementation of policies, procedures, and standards that direct department/program operations and ensure timely delivery of quality care Verify that policies, procedures, and standards are consistent with hospital, community, and nationally recognized evidence‑based practice standards and regulatory requirements such as TJC, AACVPR, and CMS Incorporate measures to obtain compliance with regulatory and accreditation standards and requirements Provide leadership, direction, and supervision to ensure efficient day‑to‑day functioning and appropriate delegation of responsibility Establish formal means of accountability within areas of responsibility toward achievement of established objectives and measurable results Direct activities that support compliance with regulatory and accreditation standards and requirements Create processes that support dissemination of data and information to the leadership team and staff; continuously monitor progress toward key performance indicators, implementing corrective action plans as necessary Human Resources Evaluate staffing and qualification requirements for the provision of service Implement effective recruitment and retention programs for areas of responsibility, taking action as necessary to provide an adequate level of qualified staff Promote professional growth, development, and accountability in staff, students, and colleagues Coach and mentor staff to improve performance and expand responsibilities Create and support a structure for shared decision‑making with an emphasis on inter‑ and intra‑departmental teamwork and team accomplishments Establish processes and participate in reward and recognition of individual and team accomplishments Identify and develop leadership talent and skills within all positions in the cost centers Track and evaluate staff performance and individual development, holding staff accountable for achieving service expectations Strategic Planning Establish priorities for department/program growth and enhancement based on customer need, research findings, and industry trends Effectively market services to key stakeholders Collaborate with other departments/disciplines to develop, implement, and evaluate programs and services Collaborate with all customer groups (patients, department/hospital staff, physicians, and other stakeholders) to meet and exceed needs and expectations Create and maintain a collaborative work environment for patients, physicians, and key stakeholders Actively engage customer groups on a regular basis to promote effective relationships and communication with prompt resolution of issues and concerns Take action on customer satisfaction results to close gaps between actual results and expectations Fiscal Management Provide input into the preparation of the operating budget for areas of responsibility Prepare capital budgets for areas of responsibility Determine appropriate staffing levels, balancing competency, patient needs, patient outcomes, safety outcomes, and productivity guidelines Manage the approved budget and adjust strategies as needed to meet budgeting expectations Communicate regularly with staff and customer groups regarding hospital/department goals, results, and future direction Advocate for appropriate fiscal and human resources to accomplish work and goals for the department and the organization Satisfaction Collaborate with all customer groups to meet and exceed needs and expectations Evaluate customer satisfaction regularly to identify gaps, formulating and taking corrective measures as appropriate Patient Assessment/Treatment Provide physical therapy assessment and treatment in all levels of care Document patient assessment and treatment in a timely manner Refer patients to other services/programs as needed Offer age‑appropriate assessment and intervention Maintain clinical competency per PBDS standards Appropriately provide patient and family education Professional Accountability Network with peers in state, region, and nation to share ideas and conduct mutual problem solving Promote understanding and effective use of organizational management theories and research Establish collegial relationships with physicians, staff, and administration Integrate team‑building strategies and principles of group process in interaction with staff Promote a professional image in demeanor, appearance, attitude, and behaviors Engage in self‑performance appraisal on a regular basis, identifying areas of strength and areas for professional/practice development Support and promote community health activities among staff and colleagues Education • Bachelor’s Degree in a therapy discipline (PT, OT, SLP) required. • Master’s Degree preferred. Experience • 5 years of leadership experience in the therapy discipline required. Licenses and Certifications OT – Occupational Therapist PT – Physical Therapist SLP – Speech Language Pathology BCLS – Basic Cardiac Life Support required prior to providing independent patient care and maintained quarterly Skills Good verbal and written communication skills in English; problem‑solving ability; ability to teach others; time management; interpersonal and customer service skills; knowledge of industry and regulatory standards such as TJC, Medicare, OSHA, and other hospital‑required standards; knowledge of continuous improvement and change management techniques; financial analysis, budgeting, and planning; familiarity with spreadsheets; emergency preparedness; strategic planning principles. Employment opportunities are only reflective of wholly owned Texas Health Resources entities. Texas Health requires a resume when an application is submitted. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr Texas Health Resources