Enterprise Account Executive - AMER

Job Description

Job Description

About ROLLER

ROLLER isn't your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn't just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it's the people. We're a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we're proud of, without taking ourselves too seriously.

We're growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

• Own the Full Deal And Outcome - This is a true end-to-end field sales role. You'll run discovery, shape solutions, build ROI cases, navigate objections, and close mid-market deals that genuinely improve how venues operate. You're not just moving pipeline - you're solving real business problems.

• A Product The Sells on Value, Not Hype - ROLLER is a category-leading platform in a complex, operationally critical space. Customers feel the impact immediately - on revenue, efficiency, and guest experience. That makes conversations deeper, more consultative, and far more satisfying than feature-led selling.

• Fun Industry With Real-World Energy - We power go-kart tracks, trampoline parks, waterparks and attractions around the world. Our customers are passionate operators creating memorable experiences, and you'll see ROLLER in action firsthand. Site visits aren't sterile office tours - they're energetic, hands-on and genuinely a blast!

• A Sales Org Reps Actually Rate Highly - ROLLER is ranked in the top 5% of companies on RepVue , based on feedback from real sales professionals. That reflects strong leadership, fair quotas, clear processes, and an environment where early-career sellers are supported to learn and grow. Don't take our word for it - check out our RepVue page and see what reps say about working here.

Why You Want To Work With Us!

• Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn't happen by accident. Customer obsession isn't a value on a wall here, it's embedded in how we prioritise, build, and measure success.

• A Great Place People Choose to Stay - We've been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

• • Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

As an experienced Enterprise Account Executive, you will be pivotal in expanding our reach into the enterprise market. You'll leverage your extensive experience in SaaS sales to engage with high-value prospects, understanding their business needs and offering tailored solutions that align to them.

This role is a hybrid (in-office/remote) opportunity that involves a high level of strategic input, as well as working collaboratively with internal teams to ensure a seamless customer journey from initial contact to deal closure and beyond.

What You'll Do

• Develop and execute strategic plans to acquire new enterprise-level customers while nurturing existing relationships to identify upselling opportunities.
• Know our market and be a trusted advisor to prospects' senior leadership.
• Conduct in-depth discovery sessions to fully understand the strategic needs of prospects and deliver compelling presentations that demonstrate the ROI of ROLLER's solutions for their business needs.
• Manage the entire sales cycle, from lead generation to close, ensuring you meet or exceed your quarterly and annual sales targets.
• Collaborate with cross-functional teams to formulate and implement effective sales strategies and customer success initiatives.
• Maintain accurate and timely customer, pipeline, and forecast data.

About You

• You have acquired 4+ years of tenure in an Enterprise AE position in one company previously, with over 7+ years SaaS AE Experience as a minimum (We value tenure through a growth phase)
• The tenure is key, it shows you can build and close pipeline that has a sales cycle of 6-12-18 months, and have repeatedly has success over numerous years.
• You're not stepping up into this role, you're already there and are proven in selling a very complex product.
• Excellent communication and interpersonal skills enable you to thrive in a collaborative team environment, your soft skills are second to none!
• You thrive in a hybrid work environment, adept at balancing in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles.
• Your track record of consistently exceeding sales quotas speaks to your strong sales acumen and commitment to results.
• As a strategic thinker, you are adept at understanding customer needs and aligning them with product offerings to maximize customer satisfaction and revenue growth.
• You are willing to travel as needed and are proficient with CRM tools like Salesforce, Gong, Microsoft Office, and Google Suite.
• Drive, grit, and being a team player are integral to your success.
• You have a Bachelor's degree in Business, Marketing, Sales, or a related field.
• You are based in Austin, Texas
• Your attention to detail is key, and you'll highlight that one of our TA team are a Timberwolves fan through your application, in addition to the first 2 points of this section.

Additional Skills

• Thrive in a fast-paced environment with the ability to prioritize and multitask effectively.
• Demonstrates resourcefulness, creativity, and strategic thinking in troubleshooting problems.
• Capable of working in dynamic environments where requirements are not always clearly defined, and priorities can change frequently.
• Self-motivated and self-directed; quick to learn and adapt to new processes.
• Excellent attention to detail, ensuring precise documentation and follow-through.
• Strong English communication and documentation skills.
• Comfortable supporting and collaborating with global customers across multiple time zones.

Perks!

• Attractive compensation package and benefits.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 20 days of paid time off (PTO), 10 sick days, and 13 paid US holidays.
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Free Medical Insurance.
• 401(k) Plan with a 100% match on contributions up to 5%.
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Highly flexible work environment with an All Access pass to WeWork, depending on your location.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
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