Operations Associate (Part-Time)
Ace Hardware
Operations Associate (Part-Time)Join a team where service, teamwork, and community come together.Ace Thrift Supply is looking for a friendly, dependable, and customer-focused individual to join our team as an Operations Associate (Part-Time).As an Operations Associate, you'll play a key role in creating a welcoming shopping experience — assisting customers, maintaining store appearance, and supporting daily operations like stocking and loading. Whether you're helping a neighbor find the right product or keeping the sales floor organized, your contribution helps keep the store running smoothly. This is a great opportunity to grow retail skills, contribute to your community, and be part of a team that takes pride in helping customers get their projects done right.What to ExpectHands-on customer service – Work directly with customers, answer questions, and help neighbors find the right solutions for their projectsA team-driven workplace – Collaborate with supportive teammates in a fast-paced, energetic environment where the day goes quicklyGrowth from day one – Receive training, product knowledge, and customer service skills that can grow into long-term retail or management opportunitiesPride in wearing the Ace name – Free uniform shirts, vests, and more so you can represent the brand and feel part of the teamWork-life balance – Enjoy rotating weekends off while still being part of a business that serves the community every dayKey ResponsibilitiesStore Operations – Support daily operations including loading customer purchases (e.g., pipe, bagged goods) and facility upkeepInventory & Merchandising – Receive deliveries, stock shelves, and organize merchandise for easy shopping. Ensure accurate labeling, pricing, and signage while keeping aisles clean, safe, and visually appealing. Assist with seasonal resets, promotions, and timely replenishmentCustomer Service – Deliver friendly, helpful service by welcoming customers, assisting with product selection, and ensuring a positive shopping experienceSales Support – Recommend solutions, promote Ace Rewards, and support store sales goals through personalized customer interactionsTeamwork & Communication – Collaborate with teammates and take direction from management to ensure smooth store operationsLearning & Growth – Take part in ongoing training to strengthen product knowledge, service skills, and career developmentQualifications & RequirementsComfortable lifting up to 50 lbs and standing for extended periodsStrong communication and people skills with a customer-first mindsetFlexible availability, including evenings, weekends, and holidaysReliable, proactive, and adaptable in a fast-paced environmentDetail-oriented and able to manage multiple tasksBasic computer skills and willingness to learn store systemsWhy Join Ace Thrift Supply?Competitive pay with opportunities for advancementTraining and development in retail, sales, and product knowledgeSupportive management and a community-focused workplaceEmployee discount, health and dental insurance, paid time off, and moreTrusted local brand with the strength of the Ace Hardware networkAce Thrift Supply is an Equal Opportunity Employer and maintains a drug-free workplace.Company IntroductionAce Thrift Supply is your locally owned, community-focused hardware retailer in southwestern Pennsylvania. As part of the Ace Hardware family, we're committed to delivering friendly service, trusted expertise, and quality products every neighbor can rely on. More than a hardware store, we're a place to grow skills, build lasting careers, and make a difference in the community we serve. When you join Ace Hardware Thrift Supply, you're not just starting a job — you're joining a team that cares.Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
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