$19.30+/hr Guest Experience Lead (GEL)

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Responsibilities Greeting guests and communicating with them while ordering. Offering help with using the ordering kiosks. Offering assistance to those in need of some extra hands. Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else. Ensuring kids receive a kid treat. Handling any concerns. Communicating with the restaurant team to provide feedback and recommendations. Qualifications All you'll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in a fast paced, team environment. You must be 16 years of age or older to work as a Guest Experience Leader at a corporate owned and operated McDonald’s restaurant. Benefits Flexible schedule Meal benefits College tuition assistance Online high school English as a Second Language course Exclusive discounts at McDonald’s and partners Health Insurance through Blue Cross Blue Shield of Illinois (for eligible full time employees) Exclusive access to 24/7 resource and referral hotline Gift card/bonus earning program Paid time off for crew trainers and above Benefit Conditions Waiting period may apply Only full-time employees eligible for select benefits Requisition ID: PDXMCB2B44D19-AA7B-4CF3-9C78-B65B41F71913_12954 Equal Opportunity Employment McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. #J-18808-Ljbffr