Bilingual Retail Store Manager I (63798)

Job Details Job Location: Royse City, TX 75189 Position Type: Full Time Salary Range: $40,000.00 - $70,000.00 Base+Commission/year Job Category: Store Management Mobilelink - Retail Store Manager Position Summary The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location that they are assigned to oversee. Successful RSMs will lead their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The RSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes. Responsibilities Fully accountable for the execution of sales, service, and customer experience initiatives in-store. Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed. Create a work environment where all employees can excel. Always deliver exceptional customer experience. Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximise sales. Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes. Ensure that employees are properly trained on new products and promotions to sell with confidence. Assist departments such as Human Resources and Loss Prevention in internal investigations. Assist on the sales floor in order to be available for coaching and developing store personnel. Schedule and staff to budgeted hours as assigned. Ensure the team is providing a clean and inviting atmosphere for customers. Adhere to back‑office compliance, processes, procedures, reports, documentation, and policies. Respond in a timely manner to all communications. Ensure timely completion of required training within the store. Always ensure the protection of assets. As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. At such events, duties may include engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown. Qualifications Must be able to speak fluent English. Two (2) years proven retail sales management experience (interactive sales process, commissioned sales). Two (2) years of recruiting, hiring, and developing successful store sales teams. Excellent sales skills and demonstrated ability to meet or exceed performance standards. Ability to motivate, lead, and develop others. Ability to work flexible hours, including evenings, weekends, and holidays per business needs. Ability to operate a personal computer, wireless equipment, copier, and fax. Effective communication, presentation, and interpersonal skills. Strong organisational skills with attention to detail. Ability to have reliable transportation to assist at other locations within 30 minutes’ radius from the home store when needed. Must have a valid driver’s license and auto insurance. Perks Unlimited earning potential. Unlimited growth potential. PTO after 90 days. Dental insurance. Health insurance. Vision insurance. Company‑paid Life Insurance. Shift 8‑hour shift – Weekdays and every Saturday. #J-18808-Ljbffr Mobilelink USA