Collector

Job Title Collector

Location Dallas, TX

Position Description The Schedule for this position is: Monday through Friday, 8:00 AM – 5:00 PM CST. This position is: Onsite in Dallas, TX. What is the Length of assignment: 3-month temporary assignment, with possible extension and conversion to Full time. The client is currently using the following Software: EPIC HB Resolute and Claims system. We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Collector opportunity with a nationally recognized healthcare system that combines cutting-edge medical innovation with compassionate, patient-centered care, offering rewarding career growth in a supportive environment. The Collector is responsible for the specific duties listed below.

Roles and Responsibilities

• Perform collection activities for assigned accounts under general supervision and according to established procedures.
• Contact patients, insurance companies, attorneys, employers, and Physicians to resolve payment difficulties or arrange satisfactory payment plans.
• Contact patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements.
• Maintain collection files on the accounts receivable system by entering detailed records consisting of any pertinent information needed for collection follow-up.
• Process accounts for write-off by conducting thorough research to determine if they qualify and presenting complete documentation to the Billing and Collections Manager for approval.
• Counsel patients regarding accounts and respond to patient inquiries.
• Communicate with collection affiliates and provide information to the Credit Bureau in solving payment difficulties.
• Receive, review, and respond to correspondence related to accounts, taking action as required.

Skills

• Experience collecting from insurance companies.
• Medical collections knowledge.
• 3–5 years of collections experience.

Education

• High School diploma or equivalent.
• 3-5 years' experience.
• Medical collections knowledge, specifically collections from insurance companies.
• EPIC HB Resolute and Claims experience is a must.