Service Assurance Agent-2
$21.28 - $31.11 per hourFedEx Ground
Job Title
Focuses on root cause analysis to improve service, provides feedback to management, offers solutions and actions to solve operational problems. Promotes and supports the service assurance network and quality improvement process in all facets of the operations. Provides inventory tracking, deployment, maintenance support for devices, equipment and software. Assist with new hire orientation. File and shred documents. Serve as an admin to the managers. Performs other duties as assigned.
High school diploma/GED Eighteen (18) months FedEx experience. Ability to complete all basic and re currency training. Knowledge of FedEx operations features of service. Knowledge of mainframe and web-based applications, i.e. Cosmos, GNSL, FAMIS, IMS, TSO, CMS, etc. Must be proficient with PC applications including Microsoft word, spreadsheets, databases and graphics.
Pay: $21.28 - 31.11
Posting closes 9/23 Shift: Monday-Friday 1400-2000
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact View email address on click.appcast.io.
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Service Assurance Agent-2 in Baltimore, MD vacancy
$60k - $80k
...Job Summary As a Delivery Assurance Specialist (DAS), you will be working as a vital link... ...required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and... ...paid vacation first year, increasing with service years ~10 days paid sick time ~11 paid...SuggestedHourly payDaily paidFull timeContract workPart timeWork experience placementWork at officeImmediate startWorldwideLong distanceMonday to Friday$2,060 per week
...Location: Baltimore, MD Agency: Atlas MedStaff Pay: $2,060 per week Shift Information: Days - 5 days x 8 hours... ...Vision insurance. 401k with matching after 6 months. Telehealth services for ease of use when an office visit isn’t feasible. Voluntary Term...SuggestedHourly payFull timeContract workWork at officeRemote workShift workWeekend workTravelNurseSource
Baltimore, MD1 day ago$2,060 per week
...Location: Baltimore, MD Agency: Atlas MedStaff Pay: $2,060 per week Shift Information: Days - 5 days x 8 hours... ...Vision insurance. 401k with matching after 6 months. Telehealth services for ease of use when an office visit isn’t feasible. Voluntary Term...SuggestedHourly payFull timeContract workWork at officeShift workAtlas MedStaff
Baltimore, MD1 day ago$2,546 per week
...Registered Nurse (RN) | Case Manager Location: Baltimore, MD Agency: Seven Healthcare Pay: $2,546 per week Shift Information: 8 hours Start Date: ASAP About the Position Location: Baltimore, MD Type: Travel Schedule: 8 Hrs Time:...SuggestedWeekly payFull timeContract workImmediate startMonday to FridayFlexible hoursShift workSeven Healthcare
Baltimore, MD1 day ago- ...Description Job Description Baltimore Consulting is a growing Managed Services Provider (MSP) that delivers IT, cybersecurity, cloud, and... ...connectivity diagnostics Qualifications Required ~2+ years of professional IT support experience in a help desk, service...SuggestedRemote workFlexible hours1 day per week
Baltimore Consulting
Hunt Valley, MD28 days ago $45k - $65k
...facing impact of our solutions. Quality Assurance - Focus on rigorous testing... ...CCUs, Sirens, HPSAs). Technical Field Services & Implementations - Assist with the on-site... ...early career professionals with less than 2 years of professional experience (including...Full timeTemporary workWork experience placementInternship- ...but around the world. HDR is seeking a Traffic Noise Specialist 2 to join our team and support transportation, environmental, and... ...acoustical modeling, measurements, consulting, and expert witness services.In the role of Noise Specialist 2, we'll count on you to:Serve as...Local areaNight shift
- ...Associate is a hybrid IT support role that combines Tier 1 and Tier 2 responsibilities. This position provides comprehensive technical... ...point for unresolved Tier 1 issues. Manage IT server/service operations, including server administration, desktop patching, and...Work at office
Avid Practice
Baltimore, MD8 days ago - ...resolving issues? Do you have an eye for Quality Assurance and details and possess management... ...compliance for building maintenance services, as well as supporting the relationship between... ...janitorial services industry. ~2-3 years prior experience in management;...Full timeContract workFor contractorsImmediate startMonday to FridayNight shiftAfternoon shift
City Wide Facility Solutions
Baltimore, MD19 days ago $18 per hour
...Seasonal Return Lane Agent Enterprise Mobility operates the Enterprise Rent-A-Car, National... ...provide superior, friendly, efficient service during all aspects of the rental car process... ...differential. Schedule: ~6:00pm - 2:30am Friday - Tuesday (Wednesday/Thursday...Seasonal workImmediate startShift work$72k - $184.44k
...Description & SummaryThe OpportunityAs a Managed Services - Controllership & Accounting - Senior... ...escalations and queries. Within our Assurance practice, you will leverage your skills to... ...- At least a Bachelor's degree- At least 2 years of experienceWhat Sets You Apart-...Full timeContract workH1b$20 per hour
...profit financial institution committed to helping its members and community by offering high quality financial products and services. With more than $1.2 billion in assets and located in historic downtown Baltimore, MD, this not-for-profit financial institution proudly...Full timeMonday to FridayShift workMECU Credit Union
Baltimore, MD1 day ago$17 - $19 per hour
...) is seeking a detail-oriented, customer-service-driven Medical Office Assistant to join our... ...medical records, maintain quality assurance logs, and contribute to clinic wait-time... ...performing front office duties OR Minimum of 2 years of customer service experience....Hourly payWork at officeLocal areaImmediate startFlexible hoursPlanned Parenthood
Baltimore, MD3 days ago$20 - $26 per hour
...White Marsh, Nottingham area! MUST HAVE: 2-4 years of medical office assistant,... ...other members of the clinical care team, assuring optimal best-practice patient flow; manages... ...and serves as backup for the Patient Services Coordinator or other team members as needed...Contract workTemporary workCurrently hiringWork at officeTEKsystems
White Marsh, MD5 days ago- ...HR Customer Service Representative This position is responsible for receiving and resolving employee, manager & former employee inquiries... .../former employees) inquiries and resolving customer issues. 2. Serves as the Tier 1 for query resolution via phones, emails, case...Work experience placement
University of Maryland Medical System
Linthicum Heights, MD1 day ago - ...Patient Service Representative (PSR) Remote independent contract worker position Competitive... ...also follow up with patients as needed to assure patient understanding and satisfaction.... ...and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL...Contract workFor contractorsRemote workWeekend workAfternoon shift
- ...critical thinking6. Strong understanding of internal controls and assurance that all controls/review functions are working properly7.... ...in Accounting, Finance, or related field; CPA or CMA preferred.2. Minimum of 10 years of accounting experience, with at least 5...Full timeWork at office
$15 - $18 per hour
...Customer Service Manager To provide and maintain high standards of customer service throughout the front end operations. To supervise... ...customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end personnel to...Hourly payRedner's Markets
Baltimore, MD4 days ago$18.5 per hour
...Group company. We are currently hiring for the position of Customer Service Representative II (Call Center Rep) at our Hunt Valley, MD... ...EXPERIENCE) ~ HS Diploma or General Education Degree. (GED) ~2-4 years' Call Center Rep experience a must. MINIMUM JOB SKILLS...Hourly payFull timeCurrently hiringThe Amynta Group
Cockeysville, MD1 day ago$15 - $16 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for... ...completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers:...Hourly payStart working todayLocal areaU-Haul
Dundalk, MD2 days ago$18 - $31.89 per hour
...hr (Dependent on Experience) The Patient Service Representative (PSR) is responsible for providing... ...to patient privacy and confidentiality. Assure ease of patient flow through the clinical... ...Education Degree (GED) Experience: 2+ Years experience in a patient facing healthcare...Work at office$105k - $150k
DescriptionThink of TEKsystems Global Services (TGS) as the growth solution for enterprises... ...customer expectations, ensures delivery assurance for application services deliverables, and... ...projects as it relates to the position of EM 2 • Able to articulate the high-level...Permanent employmentFull timeContract workTemporary workImmediate startRemote work- ...Customer Service Specialist As a Customer Service Specialist at Tribeca Cabinetry, you will be a vital point of contact for our valued customers... ...Life insurance Paid time off Retirement plan Experience Level: 2 years Schedule: 8 hour shift Day shift Monday to Friday No...Full timeMonday to FridayShift workDay shift
Tribeca Cabinetry
Middle River, MD3 days ago - ...Job Requirements: - HS Diploma/GED - 2+ years of front desk and revenue cycle experience... ...and fees for facility and professional services from patient/guarantor according to... ...and accuracy to ensure proper maintenance; assures medical records are maintained in accordance...Full timePart timeShift work
$69k
...others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...Remote workWork from homeFlexible hoursHMG Careers
Middle River, MD1 day ago$37.44k - $39.52k
...due to factors such as experience and skill set. As a Customer Service Representative at RXO, you will ensure that we deliver on our promise... ...pay ~ Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary:...Hourly pay16 hoursFull timeTemporary workWork at officeFlexible hours- ...through various teams and/or locations to provide first line customer service to clients, staff and visitors. This role, coaches and mentors... ...Health Connection (MHC) is a plus. Experience Two (2) or more years of experience in health or human services; Bachelor...Work experience placementWork at officeLocal areaFlexible hours
$123.6k - $206k
...restructurings or forbearance agreementsWork closely with Credit Quality Assurance, informing them of any impactful changes within the portfolio... ...’ workout experience on the most complex commercial credits or 2 years’ experience with a turnaround consulting firm, OR in lieu...Full timeWork experience placementWork at officeImmediate startRemote work1 day per week$15 per hour
...breakdowns, or missing student reports. Log customer complaints and service requests into the database. Provide clear information... ...able to type at least 40 wpm. Must be able to work from 6:00 am-2:00 pm, 7:00 am-3:00 pm or 10:00 am-6:00 pm with a 30 minute non...Hourly payWeekly payContract workWork at office- ...Customer Service Representative Customer Service Representatives work in a call center environment to provide a high level of quality... ...026 Third Cut-Off Date: July 5, 2026 Fourth Cut-Off Date: August 2, 2026 Fifth Cut-Off Date: August 30, 2026 Closing Date: September...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Assurance Agent-2. Be the first to apply!
Related searches
- hospital customer service representative Baltimore, MD
- remote customer service advisor Baltimore, MD
- customer experience agent Baltimore, MD
- service person Baltimore, MD
- customer account representative Baltimore, MD
- financial customer service representative Baltimore, MD
- customer service representative insurance Baltimore, MD
- customer experience associate Baltimore, MD
- member service representative Baltimore, MD
- customer relations associate Baltimore, MD