Digital Content Manager

Overview LCT’s mission is to bring exceptional theater to life. Building on a legacy of artistic excellence, LCT strives to expand what is possible: to make the magic of theatre more palpable, empowering visionary artists and extending the invitation for the community to join in celebrating the power of live performance. This upcoming season embodies this mission-driven work and is the second under the leadership of Kewsong Lee Artistic Director Lear deBessonet, Managing Director Mike Schleifer, Executive Producer Barlett Sher, Stacey and Eric Mindich Producer Nicole Kastrinos, Executive Director of Development and Planning Naomi Grabel, and LCT3 Artistic Director and Producer Maria Manuela Goyanes. Founded in 1985 by Board Chair Hon. John V. Lindsay, Executive Producer Bernard Gersten and Director Gregory Mosher, and led for 33 years by André Bishop, LCT is one of the leading nonprofit theaters in the country, producing an annual season of plays and musical that have been seen by millions around the globe. It is one of 11 autonomous constituents of the Lincoln Center for the Performing Arts. Each year, the three theaters that make up LCT welcome nearly 400,000 audience members to its home on the Lincoln Center campus. Over the last 40 years, LCT and its outstanding productions have received many of the highest accolades, including 91 Tony Awards, 181 Drama Desk Awards, 84 Outer Critics Circle Awards, 36 Obies, 13 NY Drama Critics Circle Awards, and one Pulitzer Prize, as well as two finalists. LCT Values LCT is dedicated to fostering a theater representative of all the populations we serve. We are proactively committed to better serve artists, staff, crews, audiences, and broader communities through our organization's values. We welcome applicants who are in alignment with our organization's values of empathy, dignity, and care. Position Summary Lincoln Center Theater is committed to creating exceptional digital experiences that reflect the artistry and impact of our work on and off the stage. The Digital Content Manager will oversee the organization's digital presence across owned channels, ensuring that audiences have engaging and inspiring access to information about our productions, artists, programs, and institutional initiatives. This role will also support content creation across social media and email marketing, helping to strengthen audience engagement and deepen relationships with audiences throughout the customer journey. The ideal candidate is an organized, detail-oriented storyteller with strong editorial instincts, creative sensibility, and technical proficiency. They should be equally comfortable publishing website content, writing and editing copy, collaborating on multimedia assets, and leveraging CRM tools to deliver targeted communications that expand the reach and impact of Lincoln Center Theater. This role reports to the Director of Marketing, with an oversight by the Chief Marketing Officer. Responsibilities Oversee the day-to-day management of Lincoln Center Theater's website, ensuring all production pages, institutional content, blogs, multimedia assets, press updates, and audience information are accurate, current, and engaging. Maintain content across all digital properties, coordinating updates related to productions, ticketing, events, membership, fundraising, education, accessibility, and organizational initiatives. Collaborate with Marketing, Press, Development, Artistic, and external partners to publish timely and compelling digital content that supports institutional priorities. Write, edit, proofread, and optimize website copy to ensure consistency in voice, clarity, accessibility, and search optimization. Assist in the development and execution of digital storytelling through multimedia content, including photography, video, interviews, blogs, and behind-the-scenes features. Support the Social Media Manager by editing video, creating digital assets, assisting with content capture, and contributing creative ideas for platform-specific storytelling. Build and deploy email marketing campaigns in collaboration with the Design Manager and Marketing team, ensuring quality assurance, accuracy, and timely delivery. Manage CRM audience segmentation to support targeted email campaigns, membership communications, production marketing, fundraising initiatives, and audience development efforts. Monitor website performance in collaboration with advertising agency, email engagement, and other digital analytics, providing insights and recommendations to improve audience experience and campaign effectiveness. Ensure all digital content reflects Lincoln Center Theater's brand standards and editorial voice across platforms. In addition, this role will handle additional duties as assigned and required. This position will work in lockstep with members of the Marketing, Press, Development, and Artistic departments. A nimble energy, solution-oriented mindset, and enthusiastic drive to work positively at a quick pace is essential. Photography skills are a plus. Skills and Qualifications A minimum of 3 years of experience managing website content, digital communications, or content marketing for a brand, arts organization, or cultural institution. Experience working with content management systems (CMS) to publish and maintain website content with a strong attention to detail. Strong writing, editing, and proofreading skills with the ability to adapt voice and tone for multiple audiences and communication channels. Experience building and deploying email marketing campaigns using CRM or email marketing platforms, with familiarity in audience segmentation and list management. Demonstrated understanding of digital content strategy, user experience, accessibility standards, and SEO best practices. Experience editing digital media, including basic video and image editing using Adobe Creative Suite. Strong organizational and project management skills with the ability to balance multiple priorities, stakeholders, and deadlines. A proactive mindset is critical. Recognizing that thoughtful planning is just as important as responsiveness, this role requires someone who anticipates content needs, identifies opportunities, and helps move projects forward. Ability to work collaboratively across departments while maintaining exceptional attention to detail and quality control. Familiarity with website analytics, email performance metrics, and digital reporting tools is preferred. A strong interest in theater and the theatrical industry at large is a bonus for anyone interested in this position. Compensation & Benefits This is a full-time, exempt, salaried position with an annual salary range of $70,000 - $80,000. Lincoln Center Theater provides comprehensive benefits including: Paid Medical, Dental, and Vision Insurance, 403(b) and Employer Match, and Paid Time Off. All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, citizenship, religion, gender, sex, sexual orientation, affectional preference, gender identity or expression, sexual and reproductive health decisions, pregnancy, disability, genetic predisposition, age, military or veteran status, marital or familial status, or any other protected characteristic, in accordance with applicable federal, state and local laws. #J-18808-Ljbffr