Customer Service Rep (02826) - W Reynolds

Customer Service Rep

Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers.

Responsibilities include:

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and card transactions efficiently
• Deliver outstanding customer service experiences
• Maintain a clean and organized work environment
• Assist with various cleaning tasks as needed
• Lift and move items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations
• Adapt to changing priorities and handle multiple tasks simultaneously
• Follow company policies and procedures consistently

Qualifications include:

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and positive attitude
• Basic math skills for handling cash transactions
• Ability to multitask effectively in a fast-paced environment
• Basic computer skills for order processing
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed
• Strong problem-solving skills to address customer concerns
• Team player mentality with a willingness to assist coworkers
• Attention to detail in food preparation and order accuracy
• Ability to follow directions and adhere to food safety standards
• High school diploma or equivalent preferred, but not required

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.