Credit Card Analytics Specialist (CREDIT CARD Expert)

Location Mount Laurel, New Jersey, United States of America Hours 40 Compensation $96,130 - $155,950 USD. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. Position Overview This position will be supporting credit card portfolio marketing in the US. While primarily focused on card engagement activities such as customer education of capabilities and supporting credit line management, the incumbent will also support portfolio analysis to drive new marketing strategies. Familiarity with the credit card business and customer life cycle is essential. The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart’s in conjunction with deep business subject-matter expertise to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. Key Responsibilities Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs. Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience. Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business. Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate. Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations. Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution. Provides day-to-day support and delivery of analytics. Represents functional area as a business insights & analytics specialized expert. Synthesizes complex and vast amount of information and translates into actionable insights and strategy. Builds business requirements and facilitates project execution to develop insights. Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value. Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers. Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly. Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand. Provides business explanation for anomalies/outliers identified during analysis. Works with business functions and analytics teams to transition business requirements to analytics requirements. Trains business users on how to integrate analytics into decisions. Leverages knowledge of data capabilities to build and deliver insights. Develops analysis to corroborate initial proof of concept. Executes on data requests accurately and within a timely manner. Identifies and investigates data/analytics related issues. Ensures business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals and physical control of assets). Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues. Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements. Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts. Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite. Education & Experience Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science). Graduate's degree preferred with either progressive project work experience, or 5+ years of relevant experience; higher degree education and research tenure can be counted. Preferred Qualifications Credit Card (portfolio) experience in banking or retail analytics strongly preferred. Statistical Analysis experience a plus. Marketing Analytics experience a plus. Test design/design of experiments preferred. Technical Skills SQL, SAS, Python, Tableau, Databricks. Ability to work efficiently in both AWS and Azure cloud environments. Strong BI & reporting skills combined with proficient PC skills including a strong competency in MS Excel and PowerPoint, and analytical and reporting software packages. Ability to collect, clean and interpret data from multiple sources efficiently. Ability to work closely with business partners to understand business problems, define success, and determine actionable insights. Ability to communicate results effectively through visualizations and presentations to non-technical audiences. Ability to prioritize requests from various stakeholders and manage multiple requests simultaneously. Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%. Domestic Travel – Occasional. International Travel – Never. Performing sedentary work – Continuous. Performing multiple tasks – Continuous. Operating standard office equipment – Continuous. Responding quickly to sounds – Occasional. Sitting – Continuous. Standing – Occasional. Walking – Occasional. Moving safely in confined spaces – Occasional. Lifting/Carrying (under 25 lbs.) – Occasional. Lifting/Carrying (over 25 lbs.) – Never. Squatting – Occasional. Bending – Occasional. Kneeling – Never. Crawling – Never. Climbing – Never. Reaching overhead – Never. Reaching forward – Occasional. Pushing – Never. Pulling – Never. Twisting – Never. Concentrating for long periods of time – Continuous. Applying common sense to deal with problems involving standardized situations – Continuous. Reading, writing and comprehending instructions – Continuous. Adding, subtracting, multiplying and dividing – Continuous. #J-18808-Ljbffr