New Home Consultant

New Home Consultant

The New Home Consultant at Lennar is responsible for managing the new home purchase process from initial customer contact to closing, aiming to create a "tickled, delighted and happy" customer. This includes daily operations at Welcome Home Centers, processing sale agreements, and closing sales in line with company business plans.

The role involves engaging and establishing relationships with visitors to understand their home buying needs, utilizing the company's selling philosophy. Self-generation of sales leads through community engagement, realtor partnerships, and proactive prospecting is also required. Comprehensive knowledge of the competitive market, including products, community features, and demographics, is essential. Consistent follow-through with customers from initial contact to post-closing, maintaining accurate communication records, is necessary. Participation in sales meetings, neighborhood promotions, and marketing programs is also part of the role. Maintenance of Welcome Home Center models and inventory homes, as well as completion of required training and participation in community events and phone banks, are additional responsibilities.

High school diploma or equivalent; college degree and real estate license preferred. 1-2 years of experience in homebuilding or real estate sales preferred. Valid driver's license and reliable transportation are required. Strong communication, organizational, and customer service skills are necessary. Proficiency in Microsoft Office and ability to use sales tracking tools are also needed. Self-motivation with a positive attitude and strong work ethic are essential.

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. This is primarily an active position, involving office/phone work and walking in all weather conditions, and uneven surfaces, to and within homesites in the community. Must have a valid state driver's license in order to take customers throughout the neighborhood and community, visit realtor offices, and to various other meetings in the process of self-generating sales. Finger dexterity is required to operate computer keyboard and telephone equipment. Must be able to lift and carry supplies and materials up to 25 pounds.