Apprentice Optician

Job Description

Job Description

Dispensing Optician - Apprentice

Job Summary

Custom Eyes LLC is seeking a friendly, organized Dispensing Optician - Apprentice to deliver excellent patient service and support the daily operations of our optical practice. This role includes answering phones, scheduling appointments, verifying vision insurance, processing payments, maintaining patient records, and assisting with eyewear-related needs. Spanish-English bilingual skills are required. The ideal candidate communicates clearly, pays close attention to detail, and enjoys working in a fast-paced, patient-focused environment.

Key Responsibilities

• Answer incoming calls promptly and professionally, provide appointment information, and respond to patient questions.
• Schedule and confirm appointments to support an efficient daily workflow.
• Verify vision insurance benefits and explain coverage information clearly to patients.
• Accurately enter and update patient information in the practice management system.
• Communicate order status, estimated delivery dates, and any delays.
• Guide patients to appropriate frame selections and perform basic frame repairs.
• Assist with inventory, supply orders, and stock-level maintenance.
• Process and post payments accurately, including cash-register transactions.
• Greet patients and provide additional front-desk support as needed.

Qualifications

• Strong customer-service and interpersonal skills; prior customer-service experience is preferred but not required.
• Basic math skills and the ability to handle payments accurately.
• Cash-register experience is a plus.
• Familiarity with vision insurance processes is needed; training will be provided as needed.
• Spanish-English bilingual required.
• Vision insurance experience is required. A willingness to learn about eyewear products and insurance processes is essential.

Join a dedicated team committed to exceptional eye care while building valuable skills in customer service, insurance verification, and optical support.

Compensation and Schedule

Pay: $15.00-$25.00 per hour, depending on experience

Expected hours: 30–40 per week

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

\nCompany Description

CustomEyes LLC is a locally owned optical practice founded in 2008 in Henderson, Nevada. We pride ourselves on providing our patients with the highest level of professional care and personalized service while helping them achieve their unique vision needs.

Company Description

CustomEyes LLC is a locally owned optical practice founded in 2008 in Henderson, Nevada. We pride ourselves on providing our patients with the highest level of professional care and personalized service while helping them achieve their unique vision needs.