IT Technician -2 day-7/14 - CCD (Onsite)
A3 Staffing Solutions
Job Description
Job Description
- Work as tier 2 PC support. Work for tickets escalated from tier 1
- Hardware, software, and networking troubleshooting and repair.
- Responsible for hardware and software upgrades and troubleshooting.
- Troubleshoot Software and Hardware Issues with Remote users
- Diagnosing and repairing Windows desktop and laptop.
- Break Fix – Component level PC peripherals repair and
- Concierge type customer service.
- Maintain accurate data on Customer PC inventory, Replacements and repairs
- Triage all problems to determine cause and resolution.
- Diagnose and repair PC level hardware issues. Order required parts from OEM
- Provide services in a timely manner to meet customer Service Level Agreement
We are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation
Company Description
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation
Vacancy posted 2 days ago
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