Healthcare Collections Rep- (ONSITE) Sugarland, Texas

Job Description

Job Description

Join Our Team as a Healthcare Collections Rep!

Are you a problem-solver with a passion for helping others? As a Healthcare Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let’s get started!

As a Healthcare Collections Representative , you will play a crucial role in managing delinquent medical accounts and ensuring timely resolution. Your responsibilities will include helping patients with payment arrangements, addressing account disputes, and collaborating with insurance companies for re-billing. You will also perform skip tracing to locate missing payments. A professional, respectful demeanor is essential when interacting with patients and colleagues.

• Hourly Rate: $16.00 per hour

• Bonus Potential: Eligible for up to a $3,500 monthly bonus based on performance.

• Location: Onsite: 14141 Southwest Freeway, Suite 300 Sugarland, Texas 77478

• Shift Options: 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM

• This position is onsite in Sugarland, Texas

• Manage and resolve overdue medical accounts.

• Assist patients with payment arrangements and disputes.

• Re-bill insurance companies as needed.

• Maintain accurate account records.

• Collaborate with billing teams and insurance companies.

• Education: High school diploma / GED
• Experience: 1- 2 years’ experience in Call center/Collections operations in a Healthcare field. Have a working insurance collection knowledge including verification of insurance and insurance follow up activities to get claims paid. 

• Strong communication and organizational skills.
• Ability to work independently and meet goals.
• Experience with medical billing software is a plus.
• Previous collections or customer service experience preferred.

• Ability to handle over 100 calls per day.

• Bilingual in Spanish Preferred

• Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
• Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
• 401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
• Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
• Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs.

Founded in 1992, ARStrat/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.

ARStrat is an equal employment opportunity employer and participates in E-Verify.