Systems Administrator

Systems Administrator

Responsibilities:

• Maintain and administer systems and software operating on Windows, Linux (Ubuntu), and QNAP environments;
• Maintain and administer Nutanix server and Citrix desktop virtual infrastructure
• Manage multiple domains and forests, including domain controllers, DNS, and Active Directory services;
• Maintain Fileserver DFS/NTFS/Share Permissions for efficient file storage and access;
• Maintain and validate the integrity of system backups using solutions such as Rubrix;
• Provide technical support for collaboration platforms (i.e. Zoom, Jira, and Microsoft Teams) and financial applications (i.e. Sage, Doculink, and Biz Insight);
• Maintain and administer endpoint management and software deployment solutions such as PDQ and NinjaOne;
• Perform system maintenance and upgrades including patches, hot fixes and security configurations;
• Work alongside security analysts to ensure security and identity management solutions (i.e. ADFS, Azure AD) are properly implemented to meet business requirements while balancing IT security risks;
• Recommend security and performance enhancements (technological and procedural) to management and senior IT staff;
• Participate in disaster recovery and business continuity testing for IT systems and resources;
• Provide escalation support to the general IT Help Desk for various system issues;
• Improve current and, if missing, create new processes and procedures for troubleshooting and resolving common IT systems-related issues;
• Stay up-to-date on the latest information technologies and industry trends to enhance network performance and security;
• Travel to individual sites to perform site surveys, install new and configure new equipment;
• Provide on-call and after-hours support as needed; and
• Perform other related duties as assigned.

Experience:

• 4 years as an IT Systems Administrator with hands-on experience in Active Directory and endpoint management solutions;
• Thorough knowledge of and hands-on experience with PDQ, 8×8, Nutanix, Office 365, Rubrik, Citrix and other relevant IT systems;
• Thorough understanding of cybersecurity principles and best practices;
• Thorough knowledge of technical hardware, software and standards of networking to include router/switching technology (e.g. BGP/OSPF, Ports, Subnetting, Layer3 switching, etc.) to also include LAN, WLAN, WAN, WWAN technologies and standards;
• Professional certifications such as CompTIA Network+, CCNA, Fortinet NSE, Microsoft, and VMware are advantageous;
• Experience with financial and healthcare-related applications is a plus;
• Hands-on experience with monitoring, network diagnostic and network analytic tools. (e.g PingPlotter, WireShark, etc.) is a plus;
• Excellent troubleshooting skills with the ability to analyze complex network issues;
• Strong organizational and multitasking skills;
• Strong writing skills for creating IT-related compliance documents;
• Ability to work independently, as well as part of a team; and
• Flexibility to work evenings and weekends as needed.
• Bachelor's degree in Computer Science, Information Technology, or related field;