WAX SPECIALIST

Position Summary As a Wax Specialist at European Wax Center, you play a crucial role in delivering exceptional waxing services to our valued guests. Your expertise, professionalism, and commitment to excellence will contribute to creating a positive and confidence-boosting experience. Responsibilities Perform high-quality waxing services following European Wax Center standards, protocols, and techniques. Build and maintain a book of business, retaining guests through rebooking scripts and delivering an outstanding guest experience that results in 100% guest satisfaction. Educate guests on the European Wax Center product line to enhance their experience and results. Uphold brand standards of cleanliness, sanitation, and hygiene in all waxing suites. Maintain Wax Specialist Key Performance Indicators (KPI) according to brand standards. Contribute to a positive and professional work environment by upholding the core values of teamwork, winning, energy, and commitment. Train and role‑model expected behaviors and processes stipulated by European Wax Center. Work Environment Must work effectively in stressful environments and communicate with coworkers and supervisors. Must adapt to changing activity levels and business requirements. Most work performed indoors with moderate, controlled temperature. Must stand or sit at a desk for up to several hours per day; standing, walking, and sitting are required. Must be able to lift up to 50 lbs. occasionally. Conversations with clients, coworkers, and management are continuous and audible. Must be able to maneuver between simultaneous tasks and maintain a well‑paced workflow. Qualifications Valid state Esthetician or Cosmetology license. Exceptional interpersonal and communication skills for clear and effective guest consultations. Strong attention to detail ensuring precise and efficient waxing services. Self‑motivated and process‑focused with the ability to adapt to varying guest preferences and comfort levels. Knowledge of skincare and waxing products with the ability to recommend products based on individual guest needs. Commitment to maintaining a clean, organized work environment. Adherence to all state sanitation and licensing requirements. #J-18808-Ljbffr