Contents Restoration Project Manager

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Training & development
• 401(k)
• 401(k) matching
• Paid time off

About Our Company:
Blue Kangaroo Packoutz is the fastest growing provider of contents restoration in the country. We help people recover from fires, water damage, and natural disasters, by packing, cleaning, and storing personal property until their homes or businesses are ready to move back in.

At Blue Kangaroo Packoutz (BKP) of Encino and Ventura, we believe that contents restoration is more than just a job. It is about helping people through some of the most difficult moments of their lives. We are on a mission to make it as easy as possible for people to get their lives back in order after they have experienced a traumatic disruption.

Job Summary:
The Project Manager is responsible for overseeing a contents restoration job (insurance claim) from start to finish. They schedule and manage field service work, track contents, oversee the billing and collection process, and communicate with estimators, adjusters and customers (policy holders) on a regular basis. 

Responsibilities:

• Oversee the management of projects (claims)
• Work with the estimator to develop accurate and timely estimates
• Prepare and submit invoices to insurance carriers
• Schedule work for field crews and cleaning technicians
• Ensure that all work is completed in accordance with the schedule and with company standards
• Maintain accurate records of all work performed
• Contribute to the development and implementation of new procedures and processes
• Represent the company to the public and to other businesses
• Assess scope of work in the field. Lead or assist packout when needed

Qualifications:

• A desire to serve your community and be a team player
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to work under pressure and meet deadlines
• A willingness to work in challenging conditions (like in a home that has had a fire)
• Valid driver's license and a clean driving record
• Are caring, patient, and compassionate. Have a genuine desire to make a difference in your client’s lives
• 2+ years of experience in contents restoration is a plus
• Familiarity with iCat inventory software a plus

What you can expect from us:

• Opportunities for growth and development
• A positive and supportive work environment
• Competitive compensation
• A strong commitment to safety
• A willingness to listen and collaborate
• A commitment to diversity, inclusion, and a culture where all employees feel welcome and respected, regardless of their background

If you are a compassionate and detail-oriented individual who is looking for a rewarding career in contents restoration, come learn and grow with us!