Process Assistant

Job ID: 10413852 | Amazon.com Services LLC Key Job Elements Support and work in the department as required Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers Provide vacation coverage for Area Managers Provide policy follow‑up and attendance tracking (duties do not extend to discipline) Track and report ATS/labor hours Assist the floor as an associate resource, training associates and verifying SOP compliance Ensure successful area performance through tracking, reporting and feedback of associate performance Participate in Operational Excellence initiatives in some capacity Fill in as needed with production duties Fully understand workflow and daily production goals Review and update SOP as required Assist in keeping work area clean and organized Identify and address safety hazards within the work area Coach associates to work safely at all times Participate in safety initiatives Refer all job injuries immediately to area manager Basic Qualifications 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required Preferred Qualifications Education beyond High School, and/or prior experience managing employees Excellent interpersonal skills Demonstrated problem‑solving skills and analytical skills Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management Experience with an FC kaizen or Shingi event An awareness and willingness to use OE tools and techniques Experience working in Problem Solve a plus Leadership ability Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at Location: USA, MA, Northborough - 24.00 - 27.00 USD hourly #J-18808-Ljbffr