Operations Specialist

Job Description Operations Specialist – Heavy Haul / Overdimensional Freight (Brokerage) Location: Spring, TX (Greater Houston Market) Department: Operations / Brokerage Reports To: Operations Manager / Director of Operations Position Summary The Operations Specialist is responsible for the end-to-end execution of overdimensional (OD) and heavy-haul shipments within a freight brokerage environment. This role requires deep expertise in permitting, routing, carrier sourcing, and compliance for oversized freight across multiple states. The ideal candidate thrives in high-touch, high-complexity logistics operations and has an established network of specialized carriers. Key Responsibilities Operational Execution Coordinate cradle-to-grave movement of oversized / overweight (OD/OW) freight shipments Build and execute detailed load plans including route surveys, axle configurations, and transit timing Secure qualified heavy-haul carriers (RGN, multi-axle, dual-lane, etc.) Negotiate rates with carriers and ensure margin compliance Permitting & Compliance Manage multi-state permitting processes, including oversize/overweight permits, escorts / pilot cars, route restrictions and curfews, coordinate with third-party permit agencies when needed Customer & Carrier Management Serve as primary point of contact for customers on specialized shipments Provide proactive communication on milestones, delays, and risk mitigation Build and maintain a vetted network of heavy-haul carriers and vendors Problem Solving & Risk Mitigation Anticipate route challenges (bridge laws, construction, weather) Resolve service disruptions quickly (breakdowns, re-permitting, re-routing) Maintain high service levels on high-value, high-visibility freight Systems & Documentation Utilize TMS systems for load tracking, documentation, and billing Ensure accurate entry of accessorials (permits, escorts, tolls, etc.) Maintain detailed shipment records for audit and compliance Required Qualifications 3+ years of freight brokerage experience specifically in heavy haul / OD freight Strong understanding of permitting processes across multiple states Axle weight distribution and equipment types Escort requirements and route planning Experience with TMS platforms and load tracking systems Strong negotiation and problem-solving skills Preferred Qualifications Experience with project cargo, energy, construction, or industrial freight Familiarity with route survey tools and permitting software Existing book of specialized carriers or customers Key Competencies High attention to detail (critical for compliance-heavy freight) Sense of urgency and ownership Strong communication and stakeholder management Ability to manage multiple complex shipments simultaneously #J-18808-Ljbffr