Front Desk Receptionist

Job Description

Job Description

The Front Desk Receptionist reports to the Department Manager and serves as the first point of contact for clients, customers, employees, and vendors. This role provides reception duties and basic administrative support while using a phone, calendar software, and a customer relationship management system.

 

Responsibilities

• Answer and route incoming phone calls using the phone.
• Schedule appointments and manage calendars using calendar software.
• Perform accurate data entry in the customer relationship management system.
• Provide courteous customer support to clients, customers, employees, and vendors.
• Coordinate reception duties and provide basic administrative support.

 

Preferred Qualifications

• 1+ years of experience in front desk administration.
• Proficiency with Microsoft Office and calendar management tools.
• Telephone etiquette and customer service skills.
• Accurate data entry abilities.
• Strong verbal communication and organizational skills.
• Ability to multitask effectively.