HEALTH SUPPORT SPECIALIST - 64000374

Requisition No: 884085 

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64000374

 Pay Plan: Career Service

Position Number: 64000374 

Salary: $33,760.00 - $37,000.00 

Posting Closing Date: 10/05/2026 

Total Compensation Estimator 

Florida Department of Health

in Lake County

Job Opportunity Announcement

Job posting category: Open Competitive

Your Specific Responsibilities:

This position performs a variety of clerical and health support functions in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) at the Florida Department of Health in Lake County. Work includes taking weight and height measurements of WIC clients and performing hematological tests necessary for WIC certification. Work includes performing varied clerical and health support duties that require independent judgement based upon information found in the DHM 150-24 Policy and Procedure Manual for the Special Supplemental Nutrition Program for Women, Infants, and Children.

Interviews and screens clients for WIC program eligibility. Communicates relevant administrative and clerical policies and procedures to clients. Instructs WIC clients interactively in basic nutrition principles found in the WIC Nutrition Education Kit. Issues WIC benefits to program participants. Assists nutrition staff with nutrition questionnaires by accurately entering data from the questionnaires into FL-WiSE.

Performs hematological tests necessary for WIC certification. Accurately enters hematological data into FL-WiSE (WIC database system). Maintains documentation of calibration of hematological equipment. Maintains equipment as necessary. Follows the Biomedical Waste Plan for the Florida Department of Health in Lake County.

Performs weight and height measurements for WIC clients, using the correct anthropometric techniques. Accurately enters anthropometric data into FL-WiSE. Responsible for calibrating all equipment used for weighing and measuring WIC participants.

Assists in monitoring the WIC appointment phone line and answers calls when needed, in between clinic tasks. Ensures availability on the WIC appointment line during lunch hours and after clinic has ended for the day. Monitors incoming faxes and the uploaded documents queue, uploading documents into client accounts. Calls clients to schedule a food package change appointment when the uploaded or faxed document is a Medical Documentation Form for Food or Formula.

Reviews WIC data found in FL-WiSE for accuracy and completeness. Assists supervisory staff in the completion of quality assurance record reviews and regular report monitoring.

Organizes and maintains inventories of EBT cards, medical supplies, WIC forms and handouts, office supplies, and WIC VOC/ID cards.

Assists in the training of new staff in job duties.

Completes the DOH-Lake WIC annual outreach requirements, ensuring the Florida Department of Health in Lake County Community Events Tracker is completed afterwards in a timely manner.

Other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Ability to use a computer, printer, scanner, fax machine, and calculator.
• Ability to use WIC program related software.
• Ability to follow oral and written instructions.
• Ability to perform all lab duties and anthropometrics.
• Ability to multi-task, plan, organize, and coordinate work assignments.
• Ability to determine work priorities and ensure completion assignments.
• Ability to review work for accuracy and quality of content.
• Ability to train others.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to interpret rules, regulations, policies, and procedures.
• Ability to perform basic arithmetical calculations.
• Ability to deal effectively with a variety of people.
• Ability to prepare reports and maintain records.
• Ability to resolve conflict and provide outstanding customer service.

Qualifications:

Minimum –

• Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

• Willing to travel to different WIC sites in Lake County
• Work experience or training performing hematological testing
• Work experience or training performing anthropometric measurements

Preferred –

• Work experience performing Health Support duties in a health care setting
• Experience speaking, writing and reading the Spanish language

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the  Healthiest  State in the Nation.

Values:

I  nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Leesburg , FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions

(For more information, please click )

• Flexible Spending Accounts
• Tuition waivers
• And more!

For a more complete list of benefits, including monthly costs, visit .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.