Customer Relations Representative - State Farm Agent Team Member

Responsive RecruiterBenefits: License reimbursement, formal sales training and paid time to study, health benefits, bonus based on performance, competitive salary, flexible schedule, opportunity for advancement, paid time off, training & development, company parties, signing bonus.At our agency, we pride ourselves on fostering a collaborative and inclusive company culture where every team member is valued. We provide opportunities for career development through hands-on training, ensuring you have the skills and support needed to thrive. After completing your training, you'll even have the option to work in a hybrid setting, offering flexibility to balance your work and personal life. Our focus on teamwork and mutual success creates an environment where everyone can grow and achieve their goals together. We maintain a casual, welcoming atmosphere that makes coming to work enjoyable, while also prioritizing our impact within the community. If you're looking for a fulfilling career with purpose, growth opportunities, and a team spirit, this is the place for you!Role DescriptionAs a Customer Relations Representative - State Farm Agent Team Member with Bonny Bird - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.ResponsibilitiesManage customer inquiries and resolve issues.Maintain client records and update information as needed.Assist with customer retention strategies.Coordinate with other departments to ensure customer satisfaction.QualificationsStrong communication and problem-solving skills.Experience in customer service preferred.Ability to handle high-stress situations calmly.My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Maple Heights, OH and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.