Customer Service Associate (HVAC)
ROCS
Job Description
Job Description
Why Work Here?
Join a small, growing, family owned business with more than 50 years of experience. You’ll have the opportunity to be part of a close knit team while gaining hands on experience across warehouse, shipping, inventory, and customer service operations.
Warehouse Associate Responsibilities
- Receive daily vendor shipments and enter receipts into the computer system
- Compare shipments against purchase orders and identify damaged, defective, missing, or incorrect items
- Stock and organize inventory on warehouse shelves
- Pull inventory and fill customer orders accurately
- Review open purchase orders and assist with expediting shipments
- Pick up shipments from local vendors and make local customer deliveries
- Provide backup support for shipping operations
- Maintain a clean, organized, and safe warehouse
- Package and label parts according to company specifications
Shipping Responsibilities
- Package loose products for shipment to customers
- Verify products and quantities against customer orders
- Assemble kits and units using provided instructions
- Update the computer system when assembled units are completed
Qualifications
- Ability to lift 75+ lbs and safely use a ladder
- Strong attention to detail
- Ability to follow verbal and written instructions
- Willingness to take direction from supervisors
- Basic computer skills and ability to enter information into databases
- Clean driving record
- Ability to safely drive a pickup truck
Benefits
- 401(k) with 3% company contribution
- Health insurance
- Dental and vision insurance
- Flexible Spending Account (FSA)
- Optional life and disability insurance
- Paid holidays
- Paid time off
- Employee discount
- Life insurance
- Vision insurance
Vacancy posted 2 days ago
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