Technical Program Manager

We are looking for a Technical Program Manager (Workday Advanced WMS Implementation) to lead operational improvement initiatives and support cross-functional program execution in Palo Alto, California. This Long-term Contract position focuses on strengthening program performance, coordinating stakeholders, and advancing safe, compliant practices across patient care and support environments. The ideal candidate brings strong business analysis, communication, and planning skills, along with the ability to translate strategic goals into measurable results.Responsibilities:Served as the Supply Chain business lead and primary point of contact for the end-to-end WMS deployment across SHC, SMCH, and Tri-Valley.Managed program scope, schedule, budget, milestones, risks, issues, dependencies, and overall delivery execution.Led business requirements, process-mapping, solution-validation, and functional-design sessions with business and technical stakeholders.Coordinated Workday, TDS, systems integrators, implementation partners, warehouse operations, Supply Chain, IT, and other cross-functional teams.Oversaw WMS integrations, interface design, data mapping, data validation, migration activities, and connected-system dependencies.Directed user acceptance testing, defect management, test-cycle readiness, and business sign-off activities.Managed cutover planning, readiness assessments, deployment activities, go-live execution, and post-go-live hypercare.Coordinated training, change-management activities, operational readiness, and adoption across impacted warehouse and Supply Chain teams.Led optimization efforts following implementation and identified opportunities to improve WMS processes, system utilization, and operational performance.Chaired program governance forums and maintained clear decision-making, escalation, and accountability structures.Prepared executive-ready Steering Committee and Operations Committee updates covering progress, risks, issues, decisions, milestones, dependencies, and required actions.Established and monitored program KPIs to measure implementation progress, operational readiness, system performance, and post-go-live outcomes.Identified delivery risks and dependencies early and developed mitigation and contingency plans to maintain program objectives.Ensured alignment between business requirements, WMS configuration, Workday capabilities, third-party systems, integrations, data, testing, and operational processes.Supported cross-functional decision-making and ensured timely resolution of program-level issues throughout implementation.Maintained implementation documentation, governance artifacts, action items, decisions, and executive communications throughout the program lifecycle.