Retail Manager

Retail Manager

Creative Dining Services is looking for a Retail Manager at Northwestern College. The Retail Manager oversees the retail dining services operation, works to ensure that the expectations of the client and Dining Services Director are met and/or exceeded, while responding to market trends and customer demands, producing desired outcomes in a fiscally responsible manner. Works professionally and cooperatively as a valued member of the dining services management team, assisting with any aspect of the dining services program necessary.

Core Responsibilities:

• Trains and manages all retail staff.
• Participates in hiring, scheduling, timekeeping, performance appraisals, and disciplinary actions of retail staff.
• Under the direction of the Dining Services Director, supervises and coordinates all retail sales activities in all operations.
• Estimates and forecasts food consumption in the retail operation, monitoring production volumes, and adjusting future production as needed; and maintains budgetary controls.
• Plans for and implements corporate retail marketing initiatives, maintains complete records of special events and pace changers in the retail operation, providing marketing summaries to the CDS home office upon completion.
• Maintains good public relations with all customers, clients, staff, vendors, and the community; achieves high levels of customer and client satisfaction.
• Conducts continuing analysis of retail operation, recommending any operational changes necessary to the Dining Services Director.

The Ideal Candidate Will Have:

• High school diploma or equivalent required; Bachelor's degree preferred
• Retail sales experience
• ServSafe Certification

We Offer:

· Competitive pay and bonus opportunities

· Medical, dental, and vision insurance

· 401(k) with a company match

· Paid time off

· And much, much more!

About Creative Dining Services:

Creative Dining Services partners with college, universities, Fortune 100 companies, full-service senior living communities, conference centers and K-12 schools and camps to provide a different kind of hospitality and facility management services experience – one that's fun, innovative, and focused on your community. Why? Because that's how it should be.

Creative Dining Services is an Equal Opportunity Employer and Veteran-Friendly!