Technical Trainer

Job Description & Responsibilities

Position Responsibilities

• Directing and delivering effective hands-on classroom Wave Relay® training

• Developing comprehensive training programs for customer-focused Wave Relay® training courses

• Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests

• Creating instructor materials for Field Application Engineers who deliver training programs

• Developing and conducting training effectiveness evaluations to continually enhance the company's customer-focused training programs

• Mentoring instructors to enhance customer-focused training programs

• Ensuring all training programs and courses meet business needs and quality standards

• Conducting needs assessments, anticipate future training needs, and plan accordingly

• Manage course enrollments

Minimum Qualifications

• Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering

• Experience teaching in a classroom environment

• Experience conducting and evaluating customer-focused training programs or experience speaking to groups of people

• Understanding of networking and IP scheming

• Must be willing and able to travel up to 25% of the time

• Must have the ability to obtain a United States security clearance

Job Qualifications & Experience

Preferred Qualifications

• Understanding of radio frequencies (RF) and wireless communications

• Knowledge of mobile ad hoc networking (MANET)

• Experience with Wave Relay® products

• Experience conducting training for both commercial and government customers

• Active United States security clearance

The base pay for this role can vary from $132,750 to $165,875 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts. This posting will be accepting applicants on a rolling basis until filled.

Company Overview

We are looking for a Technical Trainer who will be responsible for conducting, developing, and evaluating customer-focused hands-on technical training programs to join our team in New York City. You will develop training outlines, presentations, materials, and evaluations for the company's Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.