Security Officer

Security Officer

This position performs routine patrols, writes incident reports, responds to non-emergency and emergency calls throughout the entire campus and as requested by security supervision. Provides security services to ensure a safe environment for staff and visitors.

Responsibilities:

• Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol.

• Responds to all calls received from the public, hospital staff, and the security dispatcher.

• Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.

• Responds to hospital emergency overhead pages as determined by security dispatch.

• Physical management of patients going through crisis.

• Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor or nurse).

Other duties and responsibilities:

• Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.

• Answers all calls for assistance, received on the security emergency phone line of the facilities help line.

• Creates a maintenance work order for all calls received on the facilities help line.

• Enters information from maintenance job logs and work orders into the TMS application.

• Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.

• Assists with helicopter flight operations; secures and unlocks doors, as prescribed by policies and procedures, or at the direction of the Security Manager or Supervisor.

• Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur of facility property.

• Enforces parking policy, as directed.

• Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager

• Responds to all panic alarms located throughout the facility.

• Armed security staff will respond to an active shooter or other lethal threat and neutralize the threat if possible.

• Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the Above Ceiling Access Permit.

• Writes reports as required by policies.

• Follows all departmental and medical center policies and procedures.

• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.

• Assist with morgue operations, including the handling of deceased patients.

• An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

• Other duties and tasks as assigned.

Certifications and Licensures:

• Credential: BLS: Basic Life Support Equivalent Experience: Within 6 months of hire.

• Qualification Source: AHA

• Credential: CPL: Concealed Pistol License Equivalent Experience:

• Credential: DMVCHECK: DMV Record Check Equivalent Experience:

• Credential: PPE: Pre-Employment Psychological Examination Equivalent Experience: Pre-hire only.

• Credential: TEAM ADVANCED: Techniques for Effective Aggression Mgt Equivalent Experience: Within 6 months of hire.

• Credential: MCOLES FIREARMS: MI Commission on Law Enforcement Firearms Equivalent Experience: Required pre-hire and annually after hire.

Required Education:

• Education: High School diploma or GED Equivalent Experience: Military, corrections or law enforcement experience preferred.

Experience, Training and Skills:

• Interpersonal skills needed to communicate successfully with individuals and groups.

• Must pass Security Defensive Tactics Training.

• Must pass taser and pepper gel training.

• Ability to interact with people at all levels to communicate information in a clear and understandable manner.

• If driving a company vehicle must be eligible under the hospital insurance guidelines.

Physical/Mental Requirements and Typical Working Conditions:

• Exposure to stressful situations, including those involving public contact, as well as trauma, grief and death.

• Able to wear bullet-resistant vest.

• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

• Frequently required to sit/stand/walk for longer periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

• To perform physical management, including, but not limited to, restraining, maneuvering, and holding combative individuals.

• Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

• Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Moderate. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and / or Walk/Stand/Push/ Pull of Arm/Leg controls.