Licensed Optician - Strongsville, OH - LensCrafters

Our Mission LensCrafters is a place for visionaries. We've got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. About LensCrafters At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Licensed Optician Role The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted, high‑quality eyewear which exceeds our customers' expectations. Major Duties & Responsibilities Welcome all customers and set expectations with them. Custom fit glasses and precisely place prescription in lenses. Act as a leader in optical acumen. Take and record measurements, accurately adjust and fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs. Assist the team with complex product needs and prescriptions. Accurately and thoroughly use technology despite time pressure and customer volume, demonstrating exceptional product knowledge and using appropriate tools. Proactively explore root causes of issues, think forward, and ensure customers are satisfied and expectations exceeded, being solution‑driven. Multi‑task, prioritize, and manage time with competing priorities. Strive to achieve exceptional results on Brand KPIs and competencies. Take pride in store appearance, helping to keep the store clean, attractive, and organized. Inform management of safety opportunities and demonstrate safe work practices. Be resourceful, self‑motivated, and desire continual learning, improvement, and results. Adhere to company policies and procedures, including discounts, promotions, and inventory management. Basic Qualifications High school graduate or equivalent. State licensure. Optical dispensing experience. Strong customer service skills: communicator, listener, and team builder. Knowledge of current store merchandise. Strong basic math skills. Awareness of current fashion trends. Sales skills – ability to use and carry an iPad or tablet. Familiarity with POS, computers, and calculators. Embrace new technology and change. Preferred Qualifications Previous customer service and retail experience. Compensation & Benefits Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Legal Information EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr EssilorLuxottica