IT Service Management Specialist
NYC IT Inc
Job Description
Job Description
Benefits:
- 12 Paid Holidays per Year
- Paid Sick Leave – 10 days per year for applicable new employees
- Paid Annual Leave / Vacation
- Flexible Spending Accounts (FSA)- Health Care FSA - Dependent Care Ass
- NYCE IRA – Traditional and Roth IRA options
- Deferred Compensation Plans – 457 and 401(k)
- Pension / NYCERS Retirement System
- Prescription Drug Coverage
- Vision Coverage
- Dental Coverage
- Health insurance
- Monitor production job flows using CA Workload Automation DE (dSeries) or a similar scheduling platform.
- Monitor jobs running across z/OS, UNIX, and PeopleSoft environments.
- Troubleshoot job failures and identify the general cause of production issues.
- Escalate critical failures to appropriate technical teams.
- Establish and maintain job-flow dependencies.
- Execute and troubleshoot test flows.
- Document production issues, job failures, and scheduling problems.
- Support batch processes and cycle flows.
- Perform occasional software migrations to production and test environments.
- 3–5 years of related scheduling/production control experience.
- 5+ years of experience troubleshooting and documenting critical job failures and scheduling issues.
- 5+ years of hands-on experience with schedulers, batch processes, and cycle flows.
- Experience with CA Workload Automation DE, z/OS, JCL, TSO/ISPF, UNIX, PeopleSoft, or related technologies is highly preferred.
- Strong communication, analytical, organizational, and problem-solving skills.
- CA Workload Automation DE / dSeries
- z/OS and JCL
- TSO/ISPF
- GDGs, File-AID, IDCAMS
- Mainframe compile, link and bind
- UNIX
- PeopleSoft / PeopleTools / Process Monitor
- FTPS / Connect:Direct
- PuTTY / WinSCP
- IMS
- ClearQuest / ClearCase
- Microsoft Word and Exce
The schedule includes weekends and holidays and rotates between Monday–Wednesday and Thursday–Saturday on a predetermined schedule. Work Authorization We only hire individuals who are authorized to work in the United States. Eligible candidates include U.S. citizens, Green Card holders, and individuals with valid U.S. work authorization visas.
Please submit your updated resume and highlight your experience with production control, job scheduling, batch processing, mainframe/UNIX environments, and troubleshooting .
Vacancy posted 3 days ago
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