Maintenance Technician - NOUN Hotel

Maintenance Technician

At Noun Hotel, we bring modern luxury and local charm to Norman, Oklahoma. With stylish accommodations, an inviting rooftop bar, and a strong connection to the University of Oklahoma community, our hotel is a hub for hospitality, culture, and celebration. Curators at NOUN thrive in an engaging, guest-focused environment, where exceptional service and community spirit come together.

Position Summary

The Maintenance Technician plays a critical role in ensuring the overall maintenance and operational efficiency of the property. This position is responsible for routine maintenance tasks, troubleshooting equipment issues, and ensuring the safety and functionality of all building systems. The ideal candidate must be a proactive problem-solver with strong technical skills and a commitment to guest satisfaction.

Responsibilities

• Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment.
• Perform all duties toward the goal of maximizing guest service.
• Perform routine maintenance tasks, including electrical, plumbing, HVAC, carpentry, and general repairs.
• Inspect and maintain the property's mechanical systems, ensuring they function efficiently.
• Respond promptly to guest service requests and resolve maintenance issues in a timely manner.
• Conduct preventive maintenance on equipment and systems to minimize downtime and extend the life of assets.
• Troubleshoot and repair minor electrical and plumbing problems.
• Assist in maintaining the cleanliness and safety of maintenance work areas.
• Monitor and maintain safety systems, including fire alarms, sprinklers, and emergency exits.
• Report any unsafe conditions or maintenance needs to management immediately.
• Work closely with housekeeping, front desk, and other departments to address maintenance concerns efficiently.
• Maintain proper documentation of maintenance activities and repairs.
• Follow all safety procedures and company policies to ensure a secure work environment.
• Participate in safety and emergency training sessions.
• Assist with snow removal, landscaping, and other exterior maintenance tasks as needed.
• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Basic knowledge of electrical, plumbing, HVAC, and carpentry systems.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and prioritize tasks effectively.
• Professional appearance and demeanor.
• Excellent communication skills and ability to interact with guests and team members in a friendly and professional manner.
• Knowledge of safety procedures and best practices in maintenance work.
• Ability to handle guest concerns and maintenance issues calmly and efficiently.
• Must be able to maintain excellent attendance and punctuality.

Experience

• Previous experience in hotel maintenance, facility maintenance, or a related field preferred.
• Experience with basic hand tools and power tools required.

Physical Demands

• Must be able to stand, walk, bend, and lift for extended periods of time.
• Ability to lift, push, or pull up to 50 lbs.
• Frequent bending, stooping, climbing ladders, and working in tight spaces.
• General maintenance environment with moderate to heavy physical activity.