Data Center Technician - Level I through Level IV

Job Description

Job Description

Integration Technicians experienced in ISP / Central Office / Headend / Data Center

Location: Little Rock, AR

Salary: $21- $35/hr. based on skill level / experience

Level 1 Tech - $21-$24
Level 2 Tech - $24-$26
Level 3 Tech - $27 - $30
Site Lead - $31 - $35

*Note: Candidates open to 25-85% travel are strongly preferred. Projects may require travel to various sites based on business needs.*

Company Information:

In the fast-paced world of digital infrastructure, SRI leverages over 25 years of experience to help organizations deploy, integrate, and maintain cutting-edge data center environments. We specialize in rapid equipment deployments providing rack-and-stack, cable integration, equipment configuration, test, migration, and decom services. SRI partners with leading cloud providers and enterprise data center operators to build high-performance, scalable infrastructure solutions. Our exclusive focus on industry-leading clients ensures we remain at the forefront of technology, delivering innovative results for every project.

Benefits

SRI offers W-2 employment with access to a comprehensive benefit packages that include Paid Time Off, Paid Holidays, Health/Dental/Vision Insurance, 401k, HSA, and more.

Salary

$21- $40/hr. based on skill level / experience

Description of Role

SRI is hiring skilled Integration Technicians experienced in ISP / Central Office / Headend / Data Center network facilities to support the deployment and maintenance of high-performance network environments across the nation. This role goes beyond standard rack-and-stack work - we're looking for techs with deep knowledge in structured cabling, RF systems, and fiber integration who can work confidently in headend, central office, and enterprise data center settings. With a clear growth path from Level 1 to Level 4, this position is ideal for professionals who take pride in precise, standards-based installs and thrive in critical network facility environments.

Core Responsibilities (All Levels):

• Deliver high-quality infrastructure installations and on-site support that exceed customer expectations
• Adhere to safety standards and best practices for data center and network facility deployments
• Work independently or with senior technicians depending on experience level
• Demonstrate growing expertise in mechanical/electrical assembly and cabling
• Participate in network integrations, migrations, and cutovers - including off-hours shifts when needed

Skill Progression Levels:

Skill Level 1 - Technician - Entry

• New to digital infrastructure / network facility support or returning after 2+ years away from the industry.
• Works under direct supervision of Level 3 or 4 Technicians.
• Identifies and properly uses hand tools and PPE.
• Performs mechanical and electrical assembly of non-powered/passive equipment and / or hardware.
• Assists with basic network cabling tasks under guidance.
• Not authorized to work on live data circuits or powered equipment without supervision.
• Must complete a minimum of 1.5 years or show equivalent proficiency for advancement.

Skill Level 2 - Technician

• 1.5+ years of digital infrastructure / network facility support experience or equivalent proven proficiency.
• Proficient in all Level 1 tasks and begins independent work on passive systems.
• Completes cabinet/rack installation, cable management (ironwork, ladder rack, fiber duct), and grounding.
• Installs and dresses CAT5/6 and fiber network cabling.
• Performs basic network cable testing and basic DC power installation.
• Adds/removes cabling on non-working equipment only.
• Supports network testing and fiber prep work in network facilities.
• Advancement requires 2 years experience or proficiency assessment.

Skill Level 3 - Lead Technician

• 2+ years of digital infrastructure experience and proficient in Level 1 & 2 responsibilities.
• Capable of leading installation / integration team members and assigning tasks to junior techs.
• Performs secondary DC power installations and prepares MOPs.
• Resolves documentation discrepancies and ensures quality inspections.
• Troubleshoots network issues with test equipment.
• Supports migrations and software upgrades in network facilities.
• Analyzes project documentation to plan installation approach and materials.
• Interfaces with internal and external teams to support project execution.
• Must be approved for advancement by Operations Management based on documented performance.

Skill Level 4 - Senior Technician / Field Manager

• 3+ years of digital infrastructure experience and expert-level proficiency.
• Leads complex installations and migrations in network facilities.
• Installs and verifies both secondary and (with supervision) primary DC power systems.
• Adds/removes power circuits on working power distribution systems and performs power transitions.
• Configures and turns up network facility equipment including advanced OEM platforms.
• Performs software upgrades, signal modifications, and system-level testing.
• Contributes to engineering and design discussions, including EF&I standards.
• Mentors junior staff and evaluates skill progression using GR-1275-CORE.
• Ensures all documentation, labeling, and testing meets company and industry standards.

Required Skills:

• Physically capable of lifting up to 80 lbs and safely working on ladders or in confined spaces
• Strong situational awareness and attention to detail in high-stakes environments
• Excellent communication, organization, and time management skills
• Familiarity with Excel, PowerPoint, and data analysis/reporting tools
• Self-driven and dependable, with the ability to work independently, including night shifts as needed

Work Schedule

Monday through Friday with some overnight work performing equipment migrations

Location: Little Rock, AR

HOW TO APPLY:

Follow the link below to apply directly to our website. Applications completed via the link below will be processed directly by SRI's hiring managers for these data center projects.

CLICK TO APPLY!