Police Records Clerk

This position is responsible for logging and maintaining police records for development of investigative and statistical reports. Work includes a wide variety of typing, clerical and general office duties in the Police Services Department. Major Duties Initiates, maintains, modifies and summarizes a variety of law enforcement records and statistical reports; Performs criminal background checks using GCIC as directed; May serve as GCIC contract administrator; conducts background checks through the system; Assists the public in person or on the telephone; receives and processes requests and complaints; answers questions for the public regarding records and information available to the public; Maintains a variety of files and records; enters data into computer and files case reports; Answers telephones and greets visitors; provides information or refers to proper department or individual; Assists officers and administration with requests for data retrieval as required; Files records, citations and other data related to an individual or case and retrieves as requested; Operates GCIC computer equipment for entering, receiving and transmitting messages; enters data into State and national systems; Issues permits, licenses and related forms in accordance with established procedures; Performs related duties as assigned. Minimum Qualifications High School diploma or equivalent; one (1) to three (3) years of related experience; equivalent combination of education and experience. Knowledge Required by the Position Knowledge of basic computer operation; Knowledge of modern office practices, procedures and equipment; Knowledge of record-keeping techniques; Knowledge of statistical record-keeping techniques; Knowledge of correct English language usage, grammar, spelling, punctuation and vocabulary; Knowledge of laws, rules and regulations related to assigned activities; Knowledge of applicable laws, codes, regulations, policies and procedures related to assigned activities; Skill in oral and written communication skills; Skill in using tact, patience and courtesy; Ability to ensure proper police practices and procedures are followed; Ability to work confidentially and with discretion; Ability to understand and follow oral and written directions; Ability to maintain routine records; Ability to operate a computer terminal to enter and retrieve data; Ability to learn the computerized records system; Ability to read, interpret, apply and explain codes, rules and regulations, policies and procedures; Ability to establish and maintain cooperative and effective working relationships with others. Supervisory Controls This person works in the Police Department under the direct supervision of the Records Clerk Supervisor. Guidelines: Guidelines for this position include city ordinances, departmental policies and procedures and relevant state and federal laws. These guidelines are clear and specific. Complexity: The position consists of related administrative and clerical tasks. Scope and Effect: The purpose of this position is to log and maintain police records for investigative and statistical reports. Personal Contacts: Contacts are typically with co-workers, the general public, and other city employees. Purpose of Contacts: Contacts are typically accessed to exchange information, resolve problems and provide services. Physical Demands: The work is typically performed with the employee sitting at a desk with intermittent standing or walking. The employee occasionally lifts. Work Environment: The work is typically performed in an office. Supervisory and Management Responsibility: None N/A #J-18808-Ljbffr City of East Point